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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.5

based on 445 reviews
88%
Recommend This Property

Ratings Breakdown

445reviews

  • 5 Stars
    277
  • 4 Stars
    130
  • 3 Stars
    25
  • 2 Stars
    6
  • 1 Stars
    7

环境舒适

By

September 29, 2016

platinumelite

酒店就在复旦校区里,出门到复旦里去逛一逛或者到附近的五角场商圈去都很方便。
房间环境很好,但是我所在房间的床头靠背位置目视已经变色发黑了,应该是使用了很长时间导致的,不免觉得有点难受。
酒店停车只能地面见缝插针,地下停车库不让使用比较恶心。
总体来说还算满意。

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大学边上的安静宿地

By

September 22, 2016

platinumelite

膳悦会的免房券定了一晚,周末带小朋友过来休闲。酒店开业10年,装修保养的还可以。房间很大,周边很安静,从窗户可以看到复旦校园和五角场,周边吃饭玩的地方很多。中午在旁边的一家书店逛了一下,做回学生了:)
总体很舒适的一次住宿,符合预期的皇冠假日水平,推荐。

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Great place to stay

By

September 21, 2016

club

Rooms, large and comfortable, all amenities supplied, food excellent, although limited in choice. My only downside was the inability of staff to fully understand requirements, especially in the bar area. Getting a decent glass of wine after a heavy day of sight seeing was almost impossible. But once we got through that, we me in the fridge looking for the chardy, we were on "best friends" basis.

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Great Place

By

September 20, 2016

platinumelite

The best stay in Shanghai. Convenient location, great service, great rooms. If you feel out of place in SHanghai cause you're from out of town, this is a good place to stay.

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房间宽敞,服务很好

By

September 19, 2016

platinumelite

房间很宽敞,周围环境很安静,能得到很好的休息质量
早餐时有专门的会员就餐区,服务人员也非常有工作效率
总体来说,是非常值得入住的选择

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积分入住,总体一般

By

September 15, 2016

platinumelite

由于是积分兑换的,虽然是P不过也没有升级或者早餐。欢迎水果也是第二天电话要了下才送过来,客房无线网络连接不上,到最后也没有解决。

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五角场附近值得入住的酒店

By

September 13, 2016

算是在上海比较喜欢的一家皇冠假日,两次奖励入住都升级了套房,会籍感觉棒棒哒~就在复旦大学旁边,好多访问学者入住,总体感觉还是不错的,准备将来在复旦读硕士时长期入住,不知道价格怎么样,哈哈

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硬件设施需提升

By

September 12, 2016

房间设施较为简陋,没有放音设备。
健身中心比较狭小,人员比较拥挤,健身设备比较陈旧
软件服务总体还较为满意

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非常值得一去

By

September 07, 2016

platinumelite

酒店就在复旦大学旁边,是我在上海住过的所有皇冠中感觉最好的。服务人员非常棒,也非常专业。下次来上海我还会选择这家酒店。

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整体一般

By

September 07, 2016

性价比还行,酒店房间比较旧了,早餐有会员专区,还行。距离复旦大学很近,晚上可以去兜兜,总体还是推荐的,行政酒廊基本没吃的,有朋友过来,happy hour 基本就只能坐坐

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早餐服务需加强

By

September 07, 2016

前台ANN非常专业,熟练礼貌的问候,体贴的会员礼遇。第一时间对酒店印象很好。入住豪华双床房,靠窗的布局过于简单略显空荡。房间空气难闻,需联系工作人员才可开窗。淋浴水量很小,不舒服。洗浴用品品质很差,和假日一样。酒店不提供儿童用品,没有拖鞋没有牙具。中午CI,欢迎水果致电后于晚间9点送到,香蕉苹果和橙子,很简单。早餐提前预订价格90,当天用餐138 ,不太合理。进入早餐厅,空位很多,能入座的很少,因为没有及时清理。有桌正好清理的差不多,但是桌角下很多残食,让服务员清理下,她指定了靠门的地方让我们坐。拒绝后,此服务员始终不肯清理地面,之后的服务便是全程0微笑了(会员专区,她也服务)。还好有会员专区,挪步。再有,偌大个餐厅尽然无法提供小勺子!服务员称在清洁,但是半小时后,仍未完成!退房后工作人员联系我,问及入住感受,这份用心点个赞。

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周末亲子

By

September 06, 2016

前台Ann的服务非常到位,首先非常熟练礼貌地识别会员,要求双床马上调剂,得知我家小妞下周生日赠送双早。第一印象的好源自前台Ann。豪华房空间大,布局一般,靠窗位置过于空旷。洗漱用品低端,冲淋水流量较小。欢迎水果经催促大概晚上9点送到。早餐服务差,其实人并不多,但是由于很多桌子没有清理无法入座,其中一张桌子正在打扫我们就旁边等待,后来看见桌底有很多残留食物希望服务员清理,她要求我们换桌,那桌是在门口位置通室外,很热。我们拒绝后,还是没有清理。还有这个餐厅有会员区域。另外整个餐厅没有一把小勺子,询问后回复在清理。清理整整半小时,仍然没有Ready。退房时有送小玩偶并询问感受,之后还有专人电话联系了我。这份重视表示感谢,希望越来越棒吧。

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