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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
64%
Recommend This Property

Overall Experience

3.7

based on 174 reviews
64%
Recommend This Property

Ratings Breakdown

174reviews

  • 5 Stars
    76
  • 4 Stars
    34
  • 3 Stars
    26
  • 2 Stars
    16
  • 1 Stars
    22

Comfortbale

By

April 21, 2017

platinumelite

Dinner is not so good. Spa service is too expensive and service is not match the price.

Other things are good

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环境优美,服务一流

By

April 20, 2017

美兰湖皇冠环境优美 可以看到湖和绿色
入住时 给升级了房型
房间还有阳台 晚上坐在阳台 吹着微风 很是享受
早上阳光直接射入房内 很阳光

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环境优美,服务热情

By

April 07, 2017

club

酒店环境优美,安静,适合从喧嚣的都市来此调剂心情。服务人员热情,周到,响应迅捷。早餐维持了皇冠一贯的水准。建议在未来对硬件进行升级。建筑物和客房设施略显陈旧,但保持了整洁,实属不易,需要点赞

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卫生环境太差

By

March 29, 2017

platinumelite

每到清明因为要祭扫先人所以选择这家,但是从礼宾,餐厅到客房服务只能算勉勉强强,没有周末六折,性价比超级低。
特别指出早餐后想从餐厅侧门出去走走,推开门竟然看到一大包餐食垃圾堆放在门旁,而且垃圾袋破损。里面废弃食物暴露在外面,顿感恶心。

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床铺舒适,服务一流。

By

March 20, 2017

platinumelite

一如既往的好,我会一直入住洲际旗下所有酒店!我是白金会员,我的待遇我很享受。我想我的旅途会一直支持选择洲际酒店和旗下所有酒店

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床铺舒适,服务一流。

By

March 20, 2017

club

大堂豪华,总台服务质量好,住房干净整洁,家具设施好,环境安静,餐厅干净,食物品种多质量好。工作人员服务态度好,

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管理比较混乱

By

March 16, 2017

硬件的维护还好,但是服务很一般,对待客人并不是很热情。住宿期间落在酒店一个充电器,反馈找不到。早餐无人领座,餐厅服务人员态度有的很不好。

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环境不错

By

March 11, 2017

和高尔夫球场挨着,不过只能看不能过去。但是吃饭不方便,只能在酒店吃饭。工作人员感觉比较少,感觉专业程度不如其他的皇冠酒店。

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pace e tranquillità

By

March 09, 2017

club

posto tranquillo personale cordiale ,struttura molto grade
camere grandi con bel panorama

Posted byHotelStaff
March 10, 2017
Dear Guest, Thanks for your stay in our hotel. Welcome to come back to our hotel again.
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安静 舒适

By

March 09, 2017

安静 舒适 开会, 度假 婚宴 婚礼 的好地方。
设施齐全。

位置较为偏远,周边配套设施几乎没有。

酒店内部温度控制 稍差。 有点凉, 3月初 要穿外套

Posted byHotelStaff
March 10, 2017
尊敬的客人, 感谢您的入住,欢迎您的再次入住。
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环境很好 安静舒适

By

March 06, 2017

入住客人较少,导致早餐一般,早餐事物非常简单且需要客人问服务人员索取,茶水服务不到位需要询问索取,入住酒店式 不赠送客人饮料和水果,

Posted byHotelStaff
March 10, 2017
尊敬的客人, 感谢您的入住,非常抱歉没能给您一个满意的入住体验,我们会不断提高我们的服务水平与产品质量,欢迎您的再次光临,感受我们的进步。
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点赞!满意~

By

February 15, 2017

club

出行时间为淡季,免费升级房型,高尔夫球场景。美中不足的是泳池未开放,从房间欣赏高尔夫球场,可以看到周围的施工垃圾。

Posted byHotelStaff
March 02, 2017
尊敬的 客人, 感谢您的入住,我们的泳池 现在正在整修,马上可以重新开放供客人使用了。欢迎您的再次光临.
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