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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
64%
Recommend This Property

Overall Experience

3.7

based on 187 reviews
64%
Recommend This Property

Ratings Breakdown

187reviews

  • 5 Stars
    79
  • 4 Stars
    38
  • 3 Stars
    29
  • 2 Stars
    17
  • 1 Stars
    24

不会再去第二次

By

July 19, 2017

club

不会再去第二次了,空调噪音暴大而且温度打不下来,客房楼层走廊空调不开。早餐质量一塌糊涂,实在没东西值得吃

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客房评价

By

July 07, 2017

club

客房太小。对比阳台外广阔的高尔夫球场,客房空间感觉局促,没有活动空间。
设施陈旧,吧台、电视柜的材料、色彩看起来像经济型酒店的配置。
浴室太小,且不能换气,浴缸高度过低,淋浴间空间小,马桶空间小。

值得肯定的是的座椅宽大舒适。

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服务尚需提高

By

June 25, 2017

还有很多达不到我对皇冠假日的预期,希望能进一步提高,另外会员的各种条款不明确,希望以后能有更清晰的条款

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很差的体验

By

June 22, 2017

club

除了大堂,整个酒店设施过于陈旧。房间家具床品一看就知道有些年头了,床单都起毛球。卷筒纸都是小小一个,不得不又叫服务员送了一个。
整个酒店没几个住店客人,感觉很多地方都为了省电而不开灯。2楼餐厅黑灯瞎火的,出电梯吓人一跳让人差點没敢进去吃饭。当然,进去了也没什么可吃的,草草对付了炒饭。游泳池的时间是早9点到晚9点,这是不想让人去的节奏。最后也没去成。

总之,除了旁边高尔夫球场看上去不错,大堂修的还行,你不会认为这是皇冠假日酒店。

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第一次住这家

By

June 19, 2017

酒店算是远离市区了,又处在美兰湖大绿地的中心位置,毗邻高尔夫球场,所以非常安静,环境很好。但除了这点优势,貌似在住宿舒适性上和同级酒店比只能算中等,房间阳台的护栏看着早已生锈,酒店各个场所的服务人员也不太主动。

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性价比高

By

June 09, 2017

酒店虽然离市区有点远,但是有地铁到附近,滴滴起步价就到酒店。
酒店空气清新,有一个高尔夫球场,酒店比较安静,舒服。

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风景很美

By

May 30, 2017

club

风景很美,只是临时有事,很多服务没有享受,下次一定会享受一下,我一进去我说没有预订,服务人员没有给予更好的服务,太懒散

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Good for leisure facilities

By

May 29, 2017

platinumelite

Good hotel if relaxation or playing golf are your objectives. The hotel is in a quiet area and is situated on golf course, some friends played golf and commented that course was challenging but enjoyable.

Big negative for me in this hotel is the wifi in bedrooms, all my colleagues had same problem of connectivity. In public areas the wifi was OK but in room it was atrocious.

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服务到位 餐饮可口

By

May 19, 2017

platinumelite

服务到位 餐饮可口 内部设备太老旧了,真的可以重新装修下了,入住的房间很多地方都已经开始损坏。
白金会员给予了相应的会员权益,房间也得到了升级,对于员工的服务还是相当满意的。

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特殊客户需求的处理

By

May 15, 2017

club

客户可能会在入住期间面临特殊的需求,比如:由于身体健康原因,无法食用加碘盐.事实上贵司并提供可由住客自行选择加碘盐或非碘盐的选项.而导致入住体验,至少是饮食体验上未达最佳.

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Not well maintained

By

May 15, 2017

club

Lake Malaren Crowne Plaza is staffed by very limited staff and most of them do not speak English. Communication becomes a major stumbling block during the stay. The gym is fairly run down and is not maintained well

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环境优雅,商旅必选

By

May 13, 2017

美兰湖皇冠假日酒店是上海宝山区的一家酒店,附近有美兰湖地铁线,进入到酒店附近绿树成荫,道路一尘不染,仿佛步入苏州园林一样,与酒店紧连的是高尔夫球场,站在酒店的阳台上可以远眺很远的景色,可以暂时忘却喧嚣的闹市,入住之后可以放下一身的困乏;我已经把这么好的酒店推荐给了我很多朋友,朋友们自此都改变了原来下榻的酒店住到美兰湖皇冠假日了!

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