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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.2

based on 788 reviews
83%
Recommend This Property

Ratings Breakdown

788reviews

  • 5 Stars
    406
  • 4 Stars
    252
  • 3 Stars
    76
  • 2 Stars
    28
  • 1 Stars
    26

comfortable bed but too small for a family with 4 people

By

March 27, 2017

club

This Hotel only has 1.2 m beds for standard double beds room which is a little small for a family with 4 people. Everything else is very good.

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床铺舒适

By

March 27, 2017

club

交通比较便利,周边有比较多的就餐餐厅,不过相对来说房间比较陈旧,保养的还可以,床铺比较舒服,总体值得再次入住

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枕头太扁了,睡不好

By

March 27, 2017

club

枕头太扁了,睡不好;早餐还可以改进。
酒廊环境不错,就是甜点一般。
早上的叫车服务还有改进空间。
早餐服务还可以再改进

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First time visit

By

March 27, 2017

club

Great hotel - very clean, friendly experience - would return without hesitation

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预订大床,实际无房

By

March 27, 2017

club

预订的是大床房,实际到店告知没有房间,临时改为标间。次日也没人联系更改房间,因此全程入住标间。酒店台灯奇怪,使用笔记本电脑几乎无法使用。

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Comfortable stay

By

March 26, 2017

Overall experience has been good. The gym and breakfast are the main points which i look for and they are good. The internet speed needs improvement. Rest all is very good.

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Great hotel

By

March 26, 2017

club

Nice and comfortable hotel, with warm and friendly staff. Convenient location too, with conn
Great place to stay when visiting Shanghai, well connected to transport network, business, and shopping centers.

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Spacious room

By

March 25, 2017

The room is spacious and comfortable. Staff are friendly and efficient. I like this hotel and will certainly stay here again next time.

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服务员素质待加强,房间大

By

March 25, 2017

club

礼宾人员素质低,看起来像没有受过应该有的培训,不会主动协助客人,也没有主动对客人微笑。
房间很大,窗外很多,浴室也有对外窗,空调也可自己调节,床很大,就是床不是平的,床腳比床头高

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酒店老了,但房间的品质一流,服务五星

By

March 24, 2017

酒店老了,但房间的品质一流,床品,备品都很不错,服务五星,极大弥补了酒店本身偏老的缺陷。酒廊面积足够大,服务一流,餐食不错。

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快適な室内

By

March 21, 2017

platinumelite

角部屋で景色が良かった。朝ごはんの品数が非常に多い。中華料理が特に美味しかった。フロントの対応も非常に良かった。

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入住洲际集团旗下最差的一次

By

March 21, 2017

欢迎水果没,为此电话问前台,前台一男服生态废生硬,还挂电话,后来又电话找大堂经理,居然是接电话的那个男服务员冒充大堂经理上来!还装什么都不知道!最后大堂经理上来才知道是他冒充的!连一个自己错误都不敢承认的人,更可恶的是还冒充大堂经理!他丢自己的人格的同时也丢了洲际集团的脸!

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