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Rated 4.5 out of 5 by 583 reviewers.
Rated 5.0 out of 5.0 by Best room The room at the Crown Plaza Changi Airport was one of the best rooms I have stayed in. Very spacious, comfortable, great bed, nice desk and work area. I did not want to leave the room. March 14, 2014
Rated 5.0 out of 5.0 by Very Nice Fantanstic experience, thank you very much, highly recomended. March 14, 2014
Rated 5.0 out of 5.0 by Well appointed and comfortable This was my third stay at Crowne Plaza, again selected due to it's convenient location at the airport. The room was well maintained, clean and quiet, check in and out were effortless. Would recommend. March 13, 2014
Rated 5.0 out of 5.0 by Excellent Stay We were on the 8 th floor which has views of the runway and control tower. Stayed for 36 hours having flown in from Miri before flying back to the UK. Hotel is easy to get to from terminal 1 .Take the sky train to terminal 3 and the entrance to the hotel is a short walk from the platform, Excellent swimming pool on the 3 rd floor. Very comfortable room. Very attentive staff.comfortable Lounge on the ground floor with outside seating area and garden. Easy access to the MRT station at terminal 3 which with one change takes you straight into the city. Would definitely stay here again March 12, 2014
Rated 5.0 out of 5.0 by A warm welcome, comfort, and tranquil surroundings. Experience was all good! ideal place to 're charge your batteries' and relax before the next stage of our journey. Will certainly recommend to our friends. March 9, 2014
Rated 5.0 out of 5.0 by Awesome quick stop! Was placed at the changi crown plaza for a quick layover before my next flight and was glad that I stayed there. The room is excellent and had great amenities. I just wished I was able to stay longer to take advantage of the full use of the hotel. March 8, 2014
Rated 5.0 out of 5.0 by I didn't think Changi airport could be any better I chose Crowne Plaza because it was the closest both to Changi airport and Changi Business Park but I was positively surprised when the lady at the information booth told me I could actually WALK into the hotel right out of the airport! And then, I was even more gladly surprised to find they've spared no effort in making it not only a totally convenient location but also an enjoyable one. It certainly is a complete treat for IHG Gold members, as well. They not only make you welcome and at home but totally valued and worth of coming back. March 8, 2014
Rated 5.0 out of 5.0 by Fantastic hotel perfect for a stopover! Stopped for the third time on the way back from Australia, this is the perfect place to relax before the next haul to UK. Will definitely use this hotel again. March 8, 2014
Rated 5.0 out of 5.0 Great Hotel I had an early morning flight out of Changi Airport after I returned to Singapore after an Asian cruise. The hotel is part of the airport. Changi airport has three terminals and you just walk down the hall in the hotel to your terminal or take the sky train. What could be easier and no taxis to worry about. My room wasn't available when I arrived early in the morning but I was given a conference code for wifi, the bellman took my luggage, and I found a comfy chair arranged so you could have privacy and was able to FaceTime with my husband while I waited. My room was available at 11 so I was in and out before lunch to spend some more time in Singapore. My room was huge and beautiful with a view of the garden below and the runway. Noisy? Not at all thank goodness. The bathroom was beautiful with a deep soaking tub that i enjoyed that evening. I needed a 2:45am wake up call and found a card for a special Sleep Advantage® program. I filled it out and dropped it off at the consignor's desk. The Sleep Advantage® program is wonderful. I felt so pampered and I had a wonderful nights sleep even with a 2:45 wake up. Great hotel and service. March 7, 2014
Rated 5.0 out of 5.0 by Perfect for an overnight stopover in Changi If you need to stay a night at Changi between flights, you can't beat the Crowne Plaza for convenience. Simply collect your luggage on a trolley and take the Skytrain from terminal 1 to terminal 3 where you will find the entrance to the hotel. No stairs and no need to go outside, just roll your trolley there straight to Reception. Once you are there, you will find the expperience very enjoyable with an excellent room, a great buffet breakfast and a lovely indoor swimming pool. Next day, simply wheel your trolley back again to your departure terminal using the Skytrain which links them together. March 5, 2014
Rated 5.0 out of 5.0 by Great hotel but expensive Expensive but great hotel. Being right next to Changi airport was great as I was flying the day after I arrived and with my jetlag I needed a nice place to rest. This hotel was great. Beautiful, comfortable and the service was great. The price was very stiff but you can expect that in Singapore for hotels of this standard. The drawback is that is is 20 minute drive away from centre so don't stay here if you wanna hang out in the city. If you are in connection with flights this is a perfect hotel. March 3, 2014
Rated 5.0 out of 5.0 by Convenient and comfortable Just a one night stay on a work trip. Very convenient and easy access from within Changi Airport. Large room and pleased to have a view of the runway. Bath was a nice touch and the bathroom in general was very practical. Entire room was clean and presented well. Excellent dinner and, next morning, a great breakfast in the Azur restaurant. Definitely on my favorite hotels list. Hope to be back soon. Thank you to all the staff for their hard work! Regards, Russell March 2, 2014
Rated 1.0 out of 5.0 by Charge of Payment to Credit Card At the time of checking out I was in a hurry and I told the receptionist to send me the bill on email and I communicated about 4 times to charge the amount in AUD $ to my account. I said this 4 times and I did not sense that he was listening to me and pre occupied with something else. I find out few days later than the amount has been charged in USD and not even in Singapore $. This has resulted in significant additional charges for me and I am not happy. I expect the Crown Plaza return these charges to me as after saying 4 times you could not get it right ! Also I have still not received the bill on email. March 1, 2014
Rated 5.0 out of 5.0 by Visit Changhi airport Crowne Plaza What can I say? fantastic! service, food, rooms everything. I had a room on the top floor that overlooked Terminal 1 with fantastic views of both runways and parked aircraft. I was over on business but had to work out of the room for a few days, with my passion being aviation, it was a nice diversion to look out the window on the many early morning US calls/meetings and evening European calls. Only downside is working for a global company meant I get up early and finish late when I'm +8 GMT ! Nothing negative to say apart from the price of these kind of hotels is always high - but that's all hotel chains ... and you get what you pay for and I was not disappointed at all. Thank you and see you next time! March 1, 2014
Rated 5.0 out of 5.0 by Simply outstanding This hotel is one of my favourites in the region. My job requires me to travel to Singapore at least twice a month, so I would typically have to stay there for 6-7 nights monthly. After staying at a few other hotels, none compare (or come close) to the Crowne Plaza at Changi International Airport. Terrific service, especially from the manager Boon Poh who helped me sort out anything I needed for the last 2 trips I was there in February. Service and response was commendable and very satisfactory. The facilities are top notch and the rooms are simply terrific. A big bonus is the oversized tub which is definitely a factor to consider to unwind after a stressful day working. The pool is very relaxing and the gym is well equipped should you feel the urge to break a sweat. The buffet spread at breakfast is good, but I would suggest that the food be changed more often (I stayed 3 nights there last week AND the week before so 6 breakfasts with nearly the same items got a little boring). All in all, excellent service and I look forward to staying there again very often (twice monthly!) in the future. It may not be the cheapest hotel out there but it is definitely great value for what you fork out. March 1, 2014
Rated 5.0 out of 5.0 by 非常好! 对于转机的旅客还是非常方便,酒店性价比在新加坡还是不错的,就是找房间要转好久,有点晕,酒店可以快速到达地铁和航站楼穿梭列车 February 27, 2014
Rated 5.0 out of 5.0 by Crowne Plaza Singapore Airport What a great hotel! If you are leaving (or arriving) at this great airport you can't find a better hotel. It is at the airport and attached to the terminal (we were leaving for Seoul). Outstanding hotel and so convenient. Fairly priced and great restaurant, too. Thanks Crowne Plaza! February 26, 2014
Rated 5.0 out of 5.0 by Second time at this hotel And it did not dissappoint. Good room, great staff, good breakfast, just wished we had had time to enjoy the pool. Worked out perfectly for us before our long run home. February 22, 2014
Rated 5.0 out of 5.0 by always my favorite airport home away from home I spend a lot of time in airports and airport hotels. This is by far the best due to its helpful staff and recognization of platinum members. Every time I visit I am offered an upgrade or a late check out. The rooms are clean and WiFi now works seeminglessly. The gym is clean with enough cardio equipment and there is a small spa that does a delicious massage, perfect for a 30 minute unwind. February 15, 2014
Rated 4.0 out of 5.0 by Excellent hotel Lovely hotel very conveniently situated at Changi Airport. Ideal for long haul travellers Staff very friendly and helpful Room very spacious and well appointed and very clean Choice of breakfast (Eastern or Western) My only grumble was that the pricing of food and accommodation was at least twice what I would pay in the UK for a similar Crowne Plaza hotel However it served my purpose very well on my way to and from New Zealand and yes I would stay there again February 15, 2014
Rated 5.0 out of 5.0 by Perfect in every way We stayed for one night on our way to Laos and Cambodia and one night on our way home to Australia. Both times the check in was quick and the lovely staff were able to help with info we needed. The 2nd time we requested a runway view and it was so amazing we slept with the curtains open! Such a lovely hotel but next time we want to jump into that magnificent pool! A special mention to the concierge who, when we asked for an extra bottle of water, presented us with a bag of 4 chilled water bottles, much appreciated. February 13, 2014
Rated 4.0 out of 5.0 by excellent hotel we got to catch an early flight. that is why we choose this hotel. and the design of the room is superb February 12, 2014
Rated 5.0 out of 5.0 by Impressive room design & excellent service Wheelchair service by Hotel staff from Terminal into Hotel was superb at 10 p.m. and with in room check in. Equally impressed with room check out service next morning at 7 a.m. and again with Hotel wheelchair service to International Terminal. Hotel room - Great design with the long wood bench under TV for luggage. This is the first I have seen. First class arrangement for luggage. Really practical. Fast room service. Spotlessly clean room. Great nights stay. February 12, 2014
Rated 5.0 out of 5.0 by Fantastic hotel & accomodations Thank you so much for both our stays at your hotel....We are so glad we chose to stay with you when travelling to the opposite side of the world from us. Your upgrade to the suite upon our return back to Singapore was an unexpected TREAT & every small detail including robes & bedtime cookies was very much appreciated after our long travel route. We will DEFINITELY keep you in mind the next time we travel to Asia. February 11, 2014
Rated 5.0 out of 5.0 by Clean, Modern Comfort The experience I had at your hotel was excellent ! The Staff at the Crown Plaza Changi were professional, courteous and helpful. Everyone in each department worked efficiently to please their guests. It would be my pleasure to recommend your modern, clean Crown Plaza. Laurie from Boston February 11, 2014
Rated 5.0 out of 5.0 by Great Hotel! Easy accessible from the airport. Nice, comfortable rooms, and the staff was very helpful. February 11, 2014
Rated 5.0 out of 5.0 by Friendly Service, Classy and Comfortable Room This lovely hotel is conveniently located at Terminal 3 of the Singapore Changi Airport. The staff was friendly and the room was very clean and comfortable. February 10, 2014
Rated 4.0 out of 5.0 by Great Stopover This hotel is wonderfully convenient for a one day Singapore stopover i.e en route to SYN. Great decor, spacious and well equipped rooms. Does not feel at all like an airport hotel. All good however not worth booking the executive club option as the add on offer is not worth it. The staff are very friendly and also flexible. We would definitely use it again. February 10, 2014
Rated 5.0 out of 5.0 by Excellent hotel We had no plans to stay here, but missed a connecting flight, and had to stay 1 night. What a refreshing suprise. The room was beautifully appointed, the A/C was nice and cold and the swimming pool was cool and refreshing. We ate in the buffet for B,L and dinner and the food was excellent with a large variety of American, Japaneese and Indian fare. The staff is courteous and professional. If ever back in Singapore, we would definately stay here again. February 7, 2014
Rated 5.0 out of 5.0 Check out process Great hotel and wonderful product. My only problem that continues to happen is at check out. I'm a IHG gold member which provides for some benefits and discounts on some services such as laundry. Every time I check out I have to remind the front desk about these discounts which this requires them to redo my bill taking more time. It's a shame that after a great stay at your hotel you end up having to audit the check out process to make sure you are getting everything you are entitled to. Leaves a poor memory of my stay. Thanks. February 7, 2014
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