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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.5

based on 1729 reviews
95%
Recommend This Property

Ratings Breakdown

1729reviews

  • 5 Stars
    1171
  • 4 Stars
    400
  • 3 Stars
    89
  • 2 Stars
    36
  • 1 Stars
    33

无以伦比差的服务体验

By

July 24, 2017

。前台与其他酒店对比实在令人心情不佳
。check in位置和房间相距较远,没有任何人员有意识提供行李帮忙,连询问都没有,也没有清晰指示房间电梯的位置,我以为自己进入了hostel里
。房间和预订时的描叙和照片不符,面积并没有描述的大,颜色也较为老旧,空调声音很大,严重影相睡眠
。浴室和泳池尚好,但泳池会随意安排作为婚礼场地,住客尴尬地游泳,婚礼宾客霸占我的躺椅,踩着我的拖鞋
。金卡会员被告知只能在欢迎饮料和水果盘中间挑一个,挑了水果盘后一直没有送过来,电话咨询并没有达到解决和歉意
。电话询问需要bath salt for spa,结果送来两块香皂,原来这个五星酒店没有spa用品的
。电话咨询中断,并没有意识要回电,需要客人自己再联系
。这个品牌酒店的不好待遇不是第一次
。拒绝我的评论无论多少次,我都会再发

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Good to break up long haul flight

By

July 23, 2017

club

Highly recommend breaking up a long haul flight from europe to Australia by staying in this hotel.

breakfast is good and relatively good value if purchasing with booking - the dinner restaurants are (in my opinion) too expensive for what you get.

Beds are super comfy and bathrooms clean and well appointed.

Pool area closes at 8pm - which is too early I think.
Still a nice place to relax when it is open.

I like this hotel.

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Relaxing and Indulgent stay

By

July 22, 2017

club

Room and bathroom was very big. Nice comfy bed and pillows. View of the runway was amazing. All staff provided great customer service. The pool was fantastic. Enjoyed canapés and drinks in the club room. Wish we could have stayed more than one night.

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Comfortable room but poor staff

By

July 21, 2017

The room in this hotel is at par with the best hotels however the staff to have room to improve. The front desk staff are slow and indifferent to your needs and have a very clinical approach to the task.

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Good first night in Singapore

By

July 20, 2017

club

After 20 hours of transit and a midnight arrival I wanted a short distance from deplaning to pillow. This hotel was perfect and exceeded expectations on quality and value.

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素晴らしい部屋

By

July 18, 2017

club

浴室がバスタブとシャワールームが別々にあり、その時の気分で選べて楽しかった。部屋もとても綺麗でよかった。

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Excellent layover in Singapore

By

July 17, 2017

I visited during March Crowne Plaza Changi with my wife. We stayed one night on our way from Europe to Indonesia. For this purpose, the Changi hotel was perfect.

I booked the club lounge room, to gain access both club amenities during the evening (after our arrival) and breakfast. Lounge was high quality with good food and beverages and lovely staff. The staff guided us to have the breakfast at the main restaurant because our early departure. So we were able to get some food before our flight. Thanks for the help!

We were upgraded to a a suite. The room was in excellent condition, it was quiet and we could have stayed there easily more than one night.

Hotel itself was in great condition, quiet, despite the busy airport and the pool area was just excellent!

I can highly recommend this hotel to anyone who is travelling via Singapore. The value for paid money is good, staff and service excellent and access to the airport very easy.

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Ideal Location

By

July 15, 2017

club

My answers to the survey say it all.
We were once again very impressed, as we always stay at Crowne Plaza when passing through Singapore.

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very good airport hotel

By

July 15, 2017

club

very fancy room and bathroom, a 5 star airport hotel, too bad i dont have time to enjoy the hotel, just aquick 6 hours sleep before my next flight

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アーリーチェックインサービス

By

July 14, 2017

早朝に到着したにもかかわらず、アーりチェックインを受け入れていただきありがとうございます。今後泊まる時も是非よろしくお願いします

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Good location

By

July 13, 2017

club

I travel every month. The only IHG hotel I will book is Crowne Plaza Singapore Changi.
The worse IHG hotel I have stayed is Holiday Inn Golden Mile Kowloon. After staying in HI Kowloon, my IHG miles disappeared - reason IHG gave me was "no activity".
Since then I have switched to other chains for hotels

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快適でした

By

July 13, 2017

club

英語が苦手な私でも理解できるように話をして頂き、
不安なく滞在することが出来ました。
次回も宿泊したいと思います。

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