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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 750 reviews
93%
Recommend This Property

Ratings Breakdown

750reviews

  • 5 Stars
    527
  • 4 Stars
    137
  • 3 Stars
    46
  • 2 Stars
    25
  • 1 Stars
    15

Comfortable room

By

June 27, 2017

Very nicely decorated and comfortable. The staff was not prepared for the guest to eat at the hotel. Although I elected to go green the bed was not made or the trash emptied. Overall the stay was comfortable.

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Crowne Plaza Suffern Mahwah

By

June 21, 2017

The staff was extremely pleasant during our stay here. The rooms were clean and well maintained. I would recommend this hotel to anyone staying in the area.

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The Staff is exceptional

By

June 19, 2017

Our stay was the best of our 3500 driving trip. We were allowed to check in early and each person was very helpful. It was the same of all employees. Your HR Dept. is commended. We moved onto Boston the next day and that was an opposite experience.

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不错

By

June 19, 2017

club

总体不错 客房布局有点难找 要绕圈子 不算新但是还可以 健身房不应该有小孩在无成人看管下健身
性价比还可以

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Great stay

By

June 17, 2017

platinumelite

This hotel is a great place to stay if traveling for work and need a good night rest. Rooms are great and the beds are very comfortable with plenty of work space if you need.

Hotel has onsite Restaurant and bar along with other great. Amenities. Definitely will stay here again.

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Convenient Yet Out of the Way location

By

June 12, 2017

club

I love this hotel, it is located in a location that is far enough away from the congestion of Mahwah, yet easy to access any of the Business meetings I attend.

The staff is very friendly and willing to give you the local secret hide outs for the really good restaurants, rather than following the crowd.

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Bartenders great and easy to get food at bar

By

June 12, 2017

Everything was great except the two missed wake up calls. Very disappointed.

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Great stay

By

June 11, 2017

club

Very nice property. Excellent service. The staff was very friendly, courteous and helpful. I plan to return on future visits to the area.

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Comfortable room and overall nice experience

By

June 11, 2017

platinumelite

I would stay here again. Peaceful, relaxing and comfortable stay.

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Home Away from Home

By

June 04, 2017

I have been traveling down state for business for nearly 15 years and have been staying at this property for nearly the entire time. The property was initially a Holiday Inn; but transitioned to Crowne Plaza five or six years ago after renovations.

While the physical appearance and amenities offered by the hotel have changed over the years, the caring attitude of the staff, cleanliness of the rooms an quality of the food have not changed. They have been consistently excellent, and it is for this reason I continue to stay at this Crowne Plaza.

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Great Location

By

June 02, 2017

This is a very nice Hotel to stay at........ I look forward to coming back.

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Great experience

By

June 01, 2017

platinumelite

I stayed at facility when they were very busy ,still staff was very helpful

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