Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
More Fewer Options

* Required Field

Best Available Rate Search does not include affiliation rates.

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 818 reviews
94%
Recommend This Property

Ratings Breakdown

818reviews

  • 5 Stars
    512
  • 4 Stars
    229
  • 3 Stars
    46
  • 2 Stars
    19
  • 1 Stars
    12

Amazing stay

By

2017 二月 20

We stay at this hotel three to four times a year, the reason we keep coming back is the exceptional team st this hotel! You will not be disappointed! From the team at Relish each morning to housekeeping, front desk, all the restaurants... the service is amazing! The hotel is in a great location and has all the services you could want. We love this hotel!

Read More
Read Less

Highly recommend

By

2017 二月 20

club

I have stayed here often and am consistently very happy. Comfortable, clean, stylish, efficient and value for money.

Read More
Read Less

Great location

By

2017 二月 19

club

The hotel is well located near the beach, public transport and convention centre. Great facilities with adjoining sports bar. The swimming pool was extremely large so one can do laps from an exercise perspective.

Read More
Read Less

Great hotel

By

2017 二月 17

platinumelite

Iv stayed at this hotel before and it keeps getting better.
The staff at check in were great. The room view was fantastic.

Read More
Read Less

Great pool and great nights sleep. Relaxation achieved.

By

2017 二月 15

club

Came here to relax after surgery, staff are lovely, we didnt leave the hotel over our 3 night stay. Pool is massive and well maintained. Temperature was perfect for the hot weather. You need to get poolside early, however if you want a sunlounger.
Onsite Chinese restaurant serves amazing fresh Cantonese food.
Dinner at the hotel dining was well below expectations for a 4 star hotel, very disappointing and high priced for the food quality . Breakfasts are excellent with a good choice of food, they also have a juicer where you can make your own fresh juice - loved this.
We also took advantage of the onsite day spa enjoying a couples massage.
Overall this hotel had everything we needed to relax and get away from it all, which we achieved.

Read More
Read Less

Clean and Comfy

By

2017 二月 13

club

Hotel was clean and comfy, staff were friendly and attentive to my needs.

Parking was a bit on the steep side for the area and with the hotel being a little away from the main areas a car is a good idea.

I'd stay here again, but I'd like to see an end to the cost of parking.

Read More
Read Less

Can't fault this property

By

2017 二月 13

platinumelite

I've been disappointed with ihg recently and have considered changing loyalties. After 10 plus years of staying exclusively with ihg I feel being loyal is not worth the effort. The front desk staff at this hotel make up for my recent disappointments. The management here must be doing something right. Keep up the good work.

Read More
Read Less

short stay

By

2017 二月 12

club

Comfortable no fuss. h a v e n o f u r t h e r c o m m e n t t o m a k e. T h i s i s o f f p u t t i n g.

Read More
Read Less

Yang

By

2017 二月 07

The second time we stayed there. Very good experience.

Read More
Read Less

A great place to stay

By

2017 二月 06

club

We had a 1 night stay at Crowne Plaza Surfers Paradise in early February.
It was great. There is nothing to fault. The room was great - very clean and an ok size. The pool is fantastic - with pool toys for the kids.
The staff were fabulous. So helpful.
We will definitely be back.

Read More
Read Less

Regular Stay

By

2017 二月 05

platinumelite

Very convenient location with tram stop in front. Good sized rooms which are comfortable, clean and well appointed. Staff always friendly and obliging. Many dining options including Relish, Balthazars, Chinese, tavern, room service and rooftop revolving restaurant. Various discount offers and free bottle of wine for a couple ordering a main each. 2 pools and a jacuzzi. Easy walk to Surfers' Paradise. Quick tram rude to Pacific Fair. Excellent espresso coffees included in breakfast. Excellent value for money.

Read More
Read Less

环境安静,干净整洁,价格适中

By

2017 二月 02

club

环境安静,干净整洁,价格适中,服务周到。餐饮较好。美中不足之处是就是免费无线网络连接不是很方便,大堂有网络覆盖,到房间信号就弱了。

Read More
Read Less