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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 821 reviews
94%
Recommend This Property

Ratings Breakdown

821reviews

  • 5 Stars
    513
  • 4 Stars
    231
  • 3 Stars
    46
  • 2 Stars
    19
  • 1 Stars
    12

Overall comfortable experience

By

February 25, 2017

club

The overall experience of this hotel was above our expectations,
The front desk was more than helpful at both check in and check out.

The bed was very comfortable and will stay here again if the need arises.

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Pleasant stay

By

February 22, 2017

Stayed for a week for some chill time after extensive travel.
Rather bland reception area but receptionist pleasant and efficient
Room on 22nd floor gave excellent views of beach and surrounding built up area, comfortable beds and nice room although some of the furniture chipped and worn
Breakfast was adequate but some of the morning staff didn't appear happy in their role however two of the ladies were lovely and friendly conversely all the evening staff were lovely
The set menu meal was excellent value and this included a bottle of wine
Swimming pool was warm but the sun beds were hard plastic and there was very little shade

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Great hotel and great place to stay

By

February 21, 2017

club

Great hotel with great views. Have stayed here many times and will again.

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Amazing stay

By

February 20, 2017

We stay at this hotel three to four times a year, the reason we keep coming back is the exceptional team st this hotel! You will not be disappointed! From the team at Relish each morning to housekeeping, front desk, all the restaurants... the service is amazing! The hotel is in a great location and has all the services you could want. We love this hotel!

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Highly recommend

By

February 20, 2017

club

I have stayed here often and am consistently very happy. Comfortable, clean, stylish, efficient and value for money.

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Great location

By

February 19, 2017

club

The hotel is well located near the beach, public transport and convention centre. Great facilities with adjoining sports bar. The swimming pool was extremely large so one can do laps from an exercise perspective.

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Great hotel

By

February 17, 2017

platinumelite

Iv stayed at this hotel before and it keeps getting better.
The staff at check in were great. The room view was fantastic.

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Great pool and great nights sleep. Relaxation achieved.

By

February 15, 2017

club

Came here to relax after surgery, staff are lovely, we didnt leave the hotel over our 3 night stay. Pool is massive and well maintained. Temperature was perfect for the hot weather. You need to get poolside early, however if you want a sunlounger.
Onsite Chinese restaurant serves amazing fresh Cantonese food.
Dinner at the hotel dining was well below expectations for a 4 star hotel, very disappointing and high priced for the food quality . Breakfasts are excellent with a good choice of food, they also have a juicer where you can make your own fresh juice - loved this.
We also took advantage of the onsite day spa enjoying a couples massage.
Overall this hotel had everything we needed to relax and get away from it all, which we achieved.

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Clean and Comfy

By

February 13, 2017

club

Hotel was clean and comfy, staff were friendly and attentive to my needs.

Parking was a bit on the steep side for the area and with the hotel being a little away from the main areas a car is a good idea.

I'd stay here again, but I'd like to see an end to the cost of parking.

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Can't fault this property

By

February 13, 2017

platinumelite

I've been disappointed with ihg recently and have considered changing loyalties. After 10 plus years of staying exclusively with ihg I feel being loyal is not worth the effort. The front desk staff at this hotel make up for my recent disappointments. The management here must be doing something right. Keep up the good work.

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short stay

By

February 12, 2017

club

Comfortable no fuss. h a v e n o f u r t h e r c o m m e n t t o m a k e. T h i s i s o f f p u t t i n g.

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Yang

By

February 07, 2017

The second time we stayed there. Very good experience.

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