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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.7

based on 1184 reviews
95%
Recommend This Property

Ratings Breakdown

1184reviews

  • 5 Stars
    918
  • 4 Stars
    214
  • 3 Stars
    37
  • 2 Stars
    7
  • 1 Stars
    8

服务一流

By

July 24, 2017

从前台到客房,从礼宾到餐厅,所有服务非常好,到位!
每一个人都是训练有素,标准笑容,标准服务,宾至如归的感受!

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Rlang

By

July 24, 2017

Gesamt hat das Hotel einen positiven Eindruck gemacht.

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服务一流

By

July 23, 2017

club

整个入住期间,从check in 一直到check out,感觉都非常良好,让客户感觉宾至如归!酒店服务人员专业而且热情,酒店设施良好让人感觉舒适!希望可以一直保持,下次一定选择皇冠酒店!

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Ventilation in washroom

By

July 23, 2017

club

Ventilation of the washroom in the room is not enough.enhance a little will be better.

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COMFORTABLE STAY

By

July 22, 2017

club

1st experience stay in this hotel. Give me a porsh and feeling. Definitely a pleasant stay with no regrets.

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很好的酒店

By

July 22, 2017

很好的酒店,在我住宿过的皇冠里是最好的,当然价格也是较高的。升级了套房,非常有诚意。当然有些细节还可以加强,比如欢迎水果我没有收到,早餐的时候桌子周围找不到筷子。
但是总体来讲是非常满意的,无论从客房到服务还有景观。值得推荐

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休闲舒适的酒店, 理想的地点

By

July 19, 2017

经常来的酒店, 也是公司定点的酒店, 一切都很好, 地点好, 服务周到 环境优美。 如果酒店能重新装修就更好了。

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Übernachtung

By

July 18, 2017

club

War sauber und soweit in Ordnung, freundliches Personal. Der Übernachtungspreis war deutlich zu hoch im vergleich von anderen 5 Sterne Hotels.
Der frühstücksraum machten den Eindruck der Massenabfertigung - keine schöne Atmosphäre, da zu viele Tische aneinander gereiht waren

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Sehr gutes Hotel am See

By

July 16, 2017

Das ist eines der besten Crowne Plaza Hotels in China.
Club Lounge hervorragend,Mitarbeiter immer freundlich,hilfsbereit und zuvorkommend im gesamten Hotel.
Es hätte in allen Bereichen 5 Sterne gegeben wäre da nicht die Klimaanlage , die nicht genug kühlt in den Zimmern ,wie auch im gesamten Hotel!
Ansonsten ein perfekter Aufenthalt

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至今住过最好服务的皇冠

By

July 15, 2017

绝对是我住过的皇冠中服务最好的,餐厅,前台,特别是酒廊的服务,更是优秀,设施有些旧了,但是优秀的服务弥补了一切

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Very good experience

By

July 14, 2017

It is always a pleasure to stay at this hotel which is to my belief the best option in Suzhou and also one of the best IHG hotel of this category. Has a unique location and the staff is very customer service oriented.

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Une équipe attentive et professionnelle

By

July 12, 2017

club

Une note toute particulière pour le personnel, qui a su être courtois et attentionné pendant toute la durée de mon séjour.
En particulier le service de concierge, et l'équipe du restaurant !

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