Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
More Fewer Options

* Required Field

Best Available Rate Search does not include affiliation rates.

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.7

based on 1050 reviews
94%
Recommend This Property

Ratings Breakdown

1050reviews

  • 5 Stars
    810
  • 4 Stars
    195
  • 3 Stars
    33
  • 2 Stars
    5
  • 1 Stars
    7

Business in Suzhou

By

March 28, 2017

Was on a business trip in Suzhou and got the recommendations to go to the boat! My expectations were exceeded!

Read More
Read Less

行政酒廊员工聊天可以小声一些吗

By

March 27, 2017

行政酒廊员工聊天可以小声一些吗行政酒廊员工聊天可以小声一些吗行政酒廊员工聊天可以小声一些吗行政酒廊员工聊天可以小声一些吗行政酒廊员工聊天可以小声一些吗行政酒廊员工聊天可以小声一些吗行政酒廊员工聊天可以小声一些吗行政酒廊员工聊天可以小声一些吗行政酒廊员工聊天可以小声一些吗行政酒廊员工聊天可以小声一些吗行政酒廊员工聊天可以小声一些吗行政酒廊员工聊天可以小声一些吗行政酒廊员工聊天可以小声一些吗行政酒廊员工聊天可以小声一些吗行政酒廊员工聊天可以小声一些吗行政酒廊员工聊天可以小声一些吗行政酒廊员工聊天可以小声一些吗

Read More
Read Less

Generally a good standard Hotel

By

March 27, 2017

club

Enjoyed stay at this Crowne Plaza hotel. Staff were friendly and helpful. Language barrier did cause some confusion at times but was not of any concern.

I appreciated the fact that cigarette smoking and smell of cigarettes were not present in the room I was staying in, or around the dining and other areas of the hotel as I am very sensitive to these odours and do not like being exposed to them.

Read More
Read Less

Philip Chiu

By

March 26, 2017

platinumelite

One of the best Crowne Plaza I'd ever stayed, front office assistant manager Sherry Zhou, a hard working individual with great personality.

Read More
Read Less

Great rooms and excellent service

By

March 25, 2017

Very good rooms and has all basic necessities.... I would prefer to have more vegetarian food options in breakfast

Read More
Read Less

Great View

By

March 25, 2017

The hotel is next to the water front of Jingji Lake. The subway (5 minutes walk) conveniently take you either to the heart of the industrial Park on the east, or to the old city center on the west. There is a wood trail along the lake that you can run in the morning. The breakfast offers so many choices, including the traditional Suzhou food. I have stayed several times in the hotel, and discover new things each time!

Read More
Read Less

Perfektes Hotel

By

March 25, 2017

Auch als Vielreisender einfach nichts auszusetzen.
Wirklich perfekt.

Read More
Read Less

酒店造型别致,环境好

By

March 24, 2017

酒店的大船造型, 内饰中世纪航海风格,令人耳目一新。大堂开阔透明,中庭通透,有令人心胸开阔的感觉。餐厅在金鸡湖上,与湖面零距离接近,心旷神怡。

Read More
Read Less

Cozy Hotel

By

March 23, 2017

club

The hotel is clean, nice ambient and cozy. The hotel staff are very friendly and added a personal touch when interacting with the guest. Simple gestures during check in with a bag full of local delicacies as a welcome gift and check out with a snicker as departing gift makes my day.
Must mention, freshly bake egg tart during breakfast buffet is very nice.

Read More
Read Less

Very good Hotel

By

March 23, 2017

Good service, very good reactions at any issues. Food very good.

Read More
Read Less

独特的哈雷主题

By

March 22, 2017

酒店大堂主题很有特色,环境舒适,服务主动热情,房间设施新,闹中取静,可以欣赏美丽的金鸡湖。整体感觉非常好。

Read More
Read Less

angenehmes Zimmer mit großer Frühstücksauswahl

By

March 22, 2017

Das bewohnte Zimmer befand sich in einem sehr sauberen und hochwertigen Zustand.
Das Frühstücksangebot ließ keine Wünsche offen.

Read More
Read Less