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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.7

based on 1144 reviews
94%
Recommend This Property

Ratings Breakdown

1144reviews

  • 5 Stars
    884
  • 4 Stars
    210
  • 3 Stars
    35
  • 2 Stars
    7
  • 1 Stars
    8

酒店体验一流

By

June 22, 2017

club

酒店离火车站非常便捷,时间短。酒店设施保养非常好,和2年前来没有区别。湖畔景色非常怡人,游泳池也很大。下次度假还会来住。

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服务礼貌热情,不失专业水准

By

June 20, 2017

platinumelite

酒店员工服务热情体贴,客服服务响应速度快,酒店适合亲子,亲子活动中心很好,行政酒廊员工对宝宝友善热情,客房入住舒适,酒店位置很好景色很不错。

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Comfort bed but poor network

By

June 20, 2017

Overall is OK to me as the network is really poor during my last visit. Hope there is an improvement on my next visit.

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Great Service

By

June 20, 2017

Always a pleasur to stay at this comfortable hotel and to enjoy the hospitality

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Great Suzhou Hotel

By

June 19, 2017

platinumelite

This hotel offers outstanding accommodations at a reasonable price. Location on the lake offers great views.

The breakfast buffet is expansive and gives options from around the globe.

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Komfortables Bett und großartiger Service

By

June 19, 2017

club

Mein Aufenthalt im Hotel Crowne Plaza hat mir sehr gut gefallen und ich werde zukünftig diesen Hotel weiter empfehlen.

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“名不虚传” ,非常一般 除了造型之外没啥卖点

By

June 17, 2017

platinumelite

对会员的辨识度不够,基本不会主动进行识别,工作人员服务态度冷淡,对客人的咨询基本是一问三不知,入住之前朋友就强烈不推荐此家,建议选择苏州洲际,由于对酒店帆船造型的期待,以及地理位置的考虑,最终选择了皇冠,结果和朋友说的一样大失所望!此外这是我住这么多家洲际集团酒店唯一不送早餐的

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Great service and super breakfast

By

June 16, 2017

Fluent service and good restaurants. Very good easy
wi-fi connection. I Prefer this hotel the best hotel i have stayed in.

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超级棒的服务

By

June 15, 2017

我停好车,还未走入大堂,礼宾部就有人来帮忙提行李,自己行李比较少。所以就自己提了。
进入大堂后又有一位员工主动过来提行李。
然后大堂的员工在介绍房型时候也非常耐心,得知有小朋友入住后,还送来了儿童牙刷,儿童拖鞋和儿童浴袍。非常贴心的一次入住体验。

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Sehr angenehmes Hotel lädt ein zu verweilen

By

June 14, 2017

Sehr gepflegtes und schönes Hotel.
Direkt an einem großen See gelegen der auch mal zu einem Spaziergang einlädt.
Reichhaltige Essens Auswahl zu jeder Tageszeit.
Rund um sehr zufrieden mit dem Aufenthalt in diesem Hotel.

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服务一流

By

June 13, 2017

club

服务一流,入住体验良好,环境非常好,设施需要更新和维修,行政酒廊菜品较少,需要增加。健身游泳设施解释希望详细些,能够比较容易找到室外游泳池

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Perfect location, great hotel

By

June 13, 2017

platinumelite

The Crowne Plaza in Suzhou can always be among the top list for visitors and tourists. With a perfect location, it is a great place to spend several nights.

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