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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 772 reviews
86%
Recommend This Property

Ratings Breakdown

772reviews

  • 5 Stars
    420
  • 4 Stars
    191
  • 3 Stars
    77
  • 2 Stars
    49
  • 1 Stars
    35

NY

By

May 29, 2017

club

Great Hotel would highly recommend. I will stay here again . Wifi under 10mbs, only issue.

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Syracuse, New York

By

May 27, 2017

From Montreal late arrival in Syracuse on the way west to Ohio. Clean and very comfortable room -all that I required.

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Great value between downtown and campus

By

May 26, 2017

club

The title says it all. Great priced hotel right between the Syracuse University campus and downtown Syracuse. Plenty to do within walking distance.

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nice bed, very clean and safe

By

May 24, 2017

Excellent hotel stay, great bed, quite and safe very fast and polite checkin and check out, would highly recommend this hotel, base on service ,price, location off highway.

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Previous visitor

By

May 24, 2017

platinumelite

I must say we were very disappointed in our last visit, we paid 5xs the normal room rate (Syracuse grad weekend) and received less than strellar services. We are platinum members but didn't see any of that during our visit. Very very disappointed.
I think I am most disappointed because we have been treated much differently at other sister properties.

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Comfortable bed and great service.

By

May 24, 2017

club

This room was beyond our expectations. It was clean, had a great view, and the bathroom was amazing. The employees were kind and welcoming also. This is the nicest hotel I have ever stayed at.

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Great staff, comfortable room

By

May 24, 2017

club

Would recommend- nice staff, clean room, centrally located. Our family had about 6 rooms for a graduation- good time was had by all!

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2017 Grad

By

May 23, 2017

Convenient and nice view but carpets in hallways and rooms very dirty. Bathrooms small and rooms/furniture need some updating.

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My stay

By

May 23, 2017

club

I was very happy with my stay at the Crowne Plaza. Would definitely stay there again.

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Comfortable bef and great service

By

May 23, 2017

club

The bed was very comfortable, received great service from the server Tamara she was great and so was the cook Mike who was very good and made sure my food was excellent.

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Great Checkin Expereince and Comfortable Room

By

May 22, 2017

club

I've stayed at this hotel 3 separate times and I've always had a very good experience. My most recent visit, the women at the front desk remembered me from a previous stay, gave me a nice room with a view of Syracuse University (I told her I was a big SU football and basketball fan), and two drink coupons.

Also liked the fitness center. It had up to date equipment, and TVs.

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Excelent Location

By

May 19, 2017

Staff is very friendly and attentive to your needs

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