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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.5

based on 132 reviews
95%
Recommend This Property

Ratings Breakdown

132reviews

  • 5 Stars
    88
  • 4 Stars
    28
  • 3 Stars
    9
  • 2 Stars
    4
  • 1 Stars
    3

The best hotel in Tel Aviv

By

2016 七月 24

Very high speed free internet
Huge room
Perfect location (trains buses shops restaurants)
Excellent food
Excellent service
Very clean
Super friendly staff

Posted byHotelStaff
2016 七月 26
Dear Oshra80, Thanks so much for a great review, its sounds like you had a lovely stay. I look forward to welcoming you back as our guest soon. Please ask for me during your next visit so that I can make sure it's productive and pleasant. Best Regards, Ella Kronkop
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some of my feeling, not critics

By

2016 六月 29

1. Most not good thing is noise from outside, the train, or music, whatever face which side.
2. Breakfast food choice could be better if change by weekly base.
3, Gym is perfect, highly recommend.
Overall this hotel is great, I would like to stay again, just if can find some room more quiet for me.

Posted byHotelStaff
2016 七月 04
Dear Hanson's Xian, Thank you for your candid review. We apologize that your recent stay did not meet all your expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Please send me a short notice, so i'll make sure you will have nice and quite room. Sincerely, Ella Kronkop ellak@crowneplaza-il.com
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Preço/Qualidade e Instalações

By

2016 六月 09

Instalações fantásticas. Quartos espaçosos. Só falta melhorarem as indicações uma vez que é difícil encontrar a entrada para o Hotel. Atendimento muito simpático e prestável!

Posted byHotelStaff
2016 六月 16
Dear Aveiro, Muito obrigado por dar sua avaliação de nosso hotel. Ficamos felizes em ouvir que você teve uma boa estadia conosco. Isso é algo de que nossa equipe se orgulha imensamente, por isso seus comentários são de grande valor. Esperamos vê-lo novamente. Atenciosamente,
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Great service, comfortable rooms

By

2016 三月 18

I have stayed at this hotel on numerous occasions, both for business and personal travel. This is my hotel of choice in Israel. The staff are excellent - friendly, professional, accommodating to special needs. You will be very pleased staying here.

Posted byHotelStaff
2016 三月 20
Dear KED2, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ella Kronkop
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Superb service with delicious breakfast buffet.

By

2016 二月 25

club

Top notch facility with attractive amenities. Shopping mall attached a handy positive.

Posted byHotelStaff
2016 二月 28
Dear Bruce, What a pleasure to read review like yours. It seems you had lovely stay. We truly hope to welcoming you back at the Crowne Plaza City Center, let me know if there is anything can be done prior the visit, so we will save you time. Sincerely yours, Gustavo Scuppa Rooms Division Manager
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It's going worst

By

2016 二月 06

I have been constantly visiting this hotel for the last four years,
While the hotel is still probably the best choice in Tel Aviv, the maintenance of the hotel it's slightly going down.

Rooms are becoming less attractive as poor maintenance it's affecting the, especially on the bathroom.
Leaking showers are one of the examples.

Original staff was much more focused, actual its good but defensively less committed, only Bernie at the reception remain outstanding.

Posted byHotelStaff
2016 二月 10
Dear guest, Thank you very much for the feedback. I would like to present to you my most sincere apologies for your last experience with us. Please be assured that your satisfaction is of paramount importance to us. Your comments will be forward to the relevant department to take care of the problems to keep on improving our service. I trust that this problem did not tarnish your image of the Crowne Plaza Tel Aviv City Center Hotel. Looking forward to host you again soon. Best regards Gustavo Scuppa Rooms Division Manager
Posted byHotelStaff
2016 二月 09
Dear guest, Thank you very much for the feedback. I would like to present to you my most sincere apologies for your last experience with us. Please be assured that your satisfaction is of paramount importance to us. Your comments will be forward to the relevant department to take care of the problems to keep on improving our service. I trust that this problem did not tarnish your image of the Crowne Plaza Tel Aviv City Center Hotel. Looking forward to host you again soon. Best regards Gustavo Scuppa Rooms Division Manager
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Excellent hotel at a great location

By

2016 二月 02

This Crowne Plaza is a great hotel, my room was excellent, and the location is also very comfortable.

Posted byHotelStaff
2016 二月 10
Dear S Mario, What a pleasure to read review like yours. It seems you had lovely stay. It’s a great honor to get a review from experienced traveler, your opinion is so much important for us. We truly hope to welcoming you back at the Crowne Plaza City Center, let me know if there is anything can be done prior the visit, so we will save you time. Sincerely yours, Gustavo Scuppa Rooms Divisio9n Manager
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Above Average CP

By

2016 一月 28

An excellent hotel in the center of Tel Aviv. Very convenient to the airport, since the Tel Aviv-Hashalom train station is just through the mall and across a covered pedestrian bridge (3 minute walk). Room was modern and comfortable, although the furniture was pretty scuffed up. Very nice bathroom with separate walk-in shower and tub. Excellent recognition for IHG elite status. As a Spire member I was offered a choice of a drink or 600 bonus points, 2 pm checkout (and probably could have gone later if needed), and an upgrade from a standard room to a corner junior suite. Definitely recommended if the location makes sense for you, although note that it isn't in a very touristy area.

Posted byHotelStaff
2016 二月 02
Dear Jacob, Dear guest, What a pleasure to read review like yours. It seems you had lovely stay. It’s a great honor to get a review from experienced traveler, your opinion is so much important for us. We truly hope to welcoming you back at the Crowne Plaza City Center, let me know if there is anything can be done prior the visit, so we will save you time. Sincerely yours, Gustavo Scuppa PR Manager
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The great improvement

By

2016 一月 11

I was in this hotel in April for one night and was disappointed
This time I found a hughe. Improvement in the service, the cleanece the food and the security.
Yossi in the front desk, Yogi the consierge, the breakfast team , all of them help to us to enjoy our stay in TLV
Strong recommend this hotel
Well done

Posted byHotelStaff
2016 二月 02
Dear Ruben, Thank you very much for the positive review! I am glad you have had a better experience this time. It is really apretiated. Looking forwad to hosting you again soon. Best regards, Gustavo Scuppa PR Manager
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Great staying!

By

2015 十二月 30

Nothign to complain, hotel was great, quiet and comfortable room; breakfas was awesome wih lots of fresh foods; but one thing...
Despite I choose to have the welcome bonus as per my Tier Gold, until now no point appears in my IHG balance.
I raised this to the reception, they promise it would have been fixed immediately but so far nothign seems to be done.

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Excellent Hotel for Business and Leisure

By

2015 十二月 30

club

We visited Tel Aviv for 4 days - and found the Crown Plaza City Center to be an excellent hotel. We booked a Club Room - the rooms were nice, and the Club Lounge is an excellent value. Customer service - from check in to departure - was great - very friendly, and always willing to help. Would definitely choose to stay here again on our next visit. The hotel is also very centrally located.

Posted byHotelStaff
2016 三月 20
Dear Reuben, What a pleasant feedback. Thank you for that. I'm delighted that your stay at Crowne Plaza Tel Aviv City Center was most enjoyable and convenient.. Especial thanks for mentioning our staff members from business Lounge, i totally agree that they are super professional and polite. I hope we will have an opportunity to be at service to you again on some future occasion Best Regards, Ella Kronkop
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Excellent service excellent accommodations

By

2015 十二月 30

platinumelite

could not have asked for a better place to take my wife away.

Posted byHotelStaff
2016 三月 20
Dear Avi, i couldnt have asked for bigger compliment. What a pleasant review. Thank You so much , Best Regards, Ella
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