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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 938 reviews
92%
Recommend This Property

Ratings Breakdown

938reviews

  • 5 Stars
    615
  • 4 Stars
    212
  • 3 Stars
    69
  • 2 Stars
    25
  • 1 Stars
    17

Great location, very friendly staff

By

March 27, 2017

club

Very enjoyable stay. Great location opposite the beach, with all amenities within a short walk. Kids loved the spa and pool (and beach).

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Lovely surroundings, excellent location

By

March 26, 2017

club

Beautiful hotel situated in a great location. Friendly and attentive staff, clean modern rooms. Would recommend to others and stay here again given the opportunity.

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Relaxing Stay and Friendly Staff

By

March 25, 2017

club

Our main purpose of our trip was to get away and relax for a few nights. The staff were helpful and friendly and we left feeling totally relaxed..

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Nice Clean room

By

March 23, 2017

club

Staff were very good. Rooms were clean and tidy. It was very nice to sit and look out at the ocean to eat my buffet breakfast and relax for 5 minutes before a busy day.

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Relax with a view

By

March 19, 2017

Hotel and rooms and views and service all look like and feel like 5 star but with a very peaceful relaxing and casual experience.

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Never terrible in Terrigal

By

March 13, 2017

club

Friendly staff and a wonderful coastal vibe made a business conference seem anything but business.

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Mr Freeman

By

March 12, 2017

club

It is still the best value located place to stay within 2 hours of Sydney

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Dinner

By

March 08, 2017

club

Disappointed in desert otherwise main was great and staff as well

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A great experience in Terrigal

By

March 08, 2017

We regularly return to this hotel. It is located in a beautiful area close to the beach very close to lots of restaurants. The staff are incredibly friendly and helpful. The rooms are very comfortable. Would totally recommend it.

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Extra prices

By

March 08, 2017

The cost of valet car should be free
Wifi used for 5 mins to locate restaurant...cost $19 very expensive
Breakfast for 3 over $80..for cereal ,toast,and coffee
Minibar costs very expensive
Credit card charges excessive..should be bourne by the Plaza
Over $200 in extras...too expensive

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Great Service Great Stay

By

March 03, 2017

club

Had a 2 night stay with my family. For both Business and Family time.

The staff that greeted us were fantastic. Service was great.

Rooms were clean and roomy, and had all the extra's you would need.

Bathroom was clean and functional

Had a problem with room service but that issue was resolved and with a good outcome. Even when confronted with the problem the staff dealt with it professionally and as efficient as they could.

Would happily stay again.

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Even without an upgrade our stay was again most enjoyable.

By

March 02, 2017

The hotel has changed aince our last visit. The major change being the downstairs bar area. This is now so much more spacious and the service was excellent. Even after the storm had cut power they were still able to provide food albeit it only Pizzas but there was a good selection so our evening was still most enjoyable.

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