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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.5

based on 757 reviews
87%
Recommend This Property

Ratings Breakdown

757reviews

  • 5 Stars
    476
  • 4 Stars
    201
  • 3 Stars
    50
  • 2 Stars
    12
  • 1 Stars
    18

大堂情况

By

July 25, 2017

platinumelite

这个皇冠假日酒店的大堂有点乱,感觉目光纷杂,入住商业太多,印象中有儿童乐园,有红酒促销,即便在晚上,还是有一些其他人在活动,感觉和酒店的定位不太匹配。

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房间使用性

By

July 25, 2017

club

电源插座少,不方便多个笔记本电脑同时连接,床头单侧有插座,插座被手电、台灯等占用;
网络不稳定;
马桶旁无放置物品的平台,不方便放置手机等;
衣服送还、欢迎水果等时间不合理,应在6点前送还,经常打扰休息

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硬件,软件都很好!早餐在丰富一些就更好了!

By

July 25, 2017

club

酒店环境超出我的想想(我住的是湖景房)晚上窗外景色宜人,硬件设施齐全,浴巾略显档次低,服务人员态度很好,很亲切。早餐在丰富一些就完美了!

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Good service at front desk

By

July 22, 2017

club

Can't remember his name now but the man at reception checking me out was very helpful and efficient. He also submitted my membership to IHG rewards program.

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My review

By

July 21, 2017

platinumelite

Very nice hotel, excellent staff, and a fair price. I would recommend to others. Thank you!!

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环境很好

By

July 19, 2017

club

环境比较好!酒店的设施比较齐全!参订服务比较好!健身中心的环境也比较好!泳池的水比较干净!客房服务也比较到位!

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Comfortable bed

By

July 18, 2017

Room bed was very comfortable. Room Temperature was also very good and very comfortable.

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服务满意

By

July 17, 2017

我有一个同事生病了,酒店每天晚餐给这位同事提供了热粥服务,我感到很满意,同事我的同事也感到很满意,希望下次继续这样的优质服务!

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good hotel

By

July 17, 2017

club

quality of services is always as expected. always consider crawn plaza if posdible.

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Good hotel for business travel

By

July 17, 2017

platinumelite

Good experience. There should have been more vegetarian option available, some cuisine especially from Indian subcontinent should be introduced to the kitchen.
Need to train the staff to be more conversant in English as many international travelers try to communicate in English first.

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枕头我要荞麦的

By

July 16, 2017

club

我喜欢睡荞麦枕头 硬一点的。
酒店的大床还不错,不过枕头太软了。
建议以后配置一个硬的枕头和一个软的枕头。
或者以后我入住酒店的时候,提前在我的房间里面放一个荞麦枕头。
谢谢!

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房间面积较大,浴室干净明亮

By

July 16, 2017

club

早餐丰富,但菜品热度不够,牛奶、鸡蛋、有些凉,建议根据客人需求临时制作,也可减少浪费。房间里有些发霉味道,建议以后长时间无人入住时定期开窗通风。

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