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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4.1

based on 1179 reviews
81%
Recommend This Property

Ratings Breakdown

1179reviews

  • 5 Stars
    596
  • 4 Stars
    284
  • 3 Stars
    134
  • 2 Stars
    94
  • 1 Stars
    71

Grandchildren and Business Ventura

By

July 26, 2017

club

Extremely comfortable stay! Moved by the "Walk on Water " day on the beach Saturday July 22. Hoping the ownership group inquires to how they might get involved! Unbelievable experience!
A Walk on Water is a non profit that brings the beach and surfing experience to challenged children.

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Great service

By

July 25, 2017

club

Everyone was very helpful and courteous. The hotel was very clean and presentable. My room was great, clean and welcoming.

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Great Location

By

July 24, 2017

platinumelite

Don't let the exterior fool you... this hotel is in great shape on the inside and rooms have been very nicely refurbished. The building exterior could use a face lift, but the pool

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Great room remodeled clean

By

July 22, 2017

club

Great Hotel along the beach within walking distance to downtown Ventura. I would totally stay there again

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Ventura

By

July 22, 2017

club

Had a great time! A spa would be great. The staff was great! The restaurant is outstanding!

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Awsome staff

By

July 21, 2017

lost my wedding ring and called the hotel a week later and sure enough they found it, the staff are awesome and the hotel is awesome.

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Highly recommend this hotel

By

July 20, 2017

club

Hotel staff was accommodating, friendly, approachable. Location is awesome, with great views from room and balcony. Restaurant puts out delicious food and room service was quick and well presented. This is a gem right on a beautiful beach!

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Good experience.

By

July 18, 2017

platinumelite

Excellent staff attitude customer service.
Renovations on right track.
Elevators lacking significantly.

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Incredible Staff

By

July 18, 2017

While I was swimming in the pool, I lost my earing. Chad came to clean the pool and found it, asked everyone in the pool area and suddenly came to me, I didn't even noticed. Thank you Chad for your great help !!!

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Perfect location for a getaway from city living

By

July 17, 2017

The hotel is right on the beach and easy to access to freeway. It is the perfect location for a getaway from busy city living. A free sleep aromatherapy kit is a plus. The staffs are very friendly. Only one drawback is their billing is not accurate. They billed me $16 for one-night parking that should be $8. Although it was resolved right after I pointed it out. It maybe a common problem for IHG hotels. I have been over charged once when I stayed in Paris France earlier this year also. So please check your bill carefully.

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The A team

By

July 16, 2017

Please
See
The first comment in the review , we all reall appreciates the staff as they were so accommodating, eapepeciallu inder short notice and met every request..

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Excellent rooms

By

July 15, 2017

club

Very comfortable and convenient to the beach and downtown. My wife and I enjoyed our stay here.

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