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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.4

based on 571 reviews
88%
Recommend This Property

Ratings Breakdown

571reviews

  • 5 Stars
    353
  • 4 Stars
    131
  • 3 Stars
    42
  • 2 Stars
    25
  • 1 Stars
    20

Nice hotel

By

June 21, 2017

club

Very nice hotel with a friendly staff and clean rooms. Also has an indoor pool and restaurant and is located very close to downtown VA Beach. I would definitely stay here again in the future and not hesitate to recommend it to others.

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Great stay for the price

By

June 21, 2017

I stay at this hotel every time I visit Virginia Beach. For me the location is great, the hotel is nice and cozy for the price, compared to other hotels in the area. I only had one minor complaint. I called the front desk and asked if I could have a late check out, the lady that answered the phone was very unfriendly, she got an attitude with me on the phone. For me the late check out was no big deal, I just thought I'd ask, just to get a little more time, but you would have thought I asked to stay another day for free, the way she answered me. This is not the first time I had a problem with a front desk person over the phone. My last visit upon making my reservations, a front desk clerk seemed as if she had other things to do besides make my reservations and it seemed like the same person. But that's small compared to the other great things this hotel provides. I still recommend this hotel. No worries.

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Nice hotel - central location

By

June 19, 2017

Staff was very friendly and helpful. Rooms were very clean and updated. Breakfast was great and the internet was fast.

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Concerns in overall stay

By

June 15, 2017

club

The hotel was accommodating for our location. However, the cost for the level of quality was not up to par. The staff was fantastic, but little things turned us off. For the price of the hotel, I would not stay here again and instead pay a slightly higher fee to be closer to the beach.

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Great spot to wind down

By

June 14, 2017

The Crowne Plaza is a good option for those who do not want to stay at the oceanfront or in Norfolk it is centrally located and it helps you to get anywhere you need to be in the area. The rooms are great the staff is great make sure that you get the breakfast buffet included in your stay.

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Good location

By

June 14, 2017

Overall a good place to stay. I thought it was a little too pricey.

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Crowne Plaza

By

June 09, 2017

platinumelite

The staff was wonderful, the woman at the counter for overnights was incredibly nice, and personable.

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GER

By

June 09, 2017

platinumelite

The hotel was just slightly above average compared to others I have stayed at in the last 12 months

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Thanks for all your help

By

June 08, 2017

club

Amazing staff, very helpful and beautiful hotel. Help us out with a last minute need for a hotel. They were very helpful to get us a room on the lower floor since my husband is ill and needs lower floor.

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Convenient but basic

By

June 08, 2017

club

Great location but rooms are very basic and bathrooms are small with very little closet and storage space. Bathrooms also with poor ventilation, but very convenient location to town centre, close to highways and plenty of shopping and restaurants nearby. King size bed comfortable but furniture arrangement makes it awkward to use pullout bed. We had to rearrange to make it easier.:

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Great stay for family

By

May 31, 2017

club

This location was very clean and inviting. It's in a very good area and was a good price for what was included.

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Not to the Crowne Plaza standard

By

May 28, 2017

platinumelite

Poor internet, customer service, breakfast and dinner over priced, poor quality, room is configured poorly. Will not return.

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