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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 797 reviews
91%
Recommend This Property

Ratings Breakdown

797reviews

  • 5 Stars
    511
  • 4 Stars
    168
  • 3 Stars
    46
  • 2 Stars
    47
  • 1 Stars
    25

Great Hotel Disappointed With Accomodations

By

June 22, 2017

Staff and hotel are great. I was disappointed with my room. Needs updating and TLC.

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Great Service in beautiful setting

By

June 17, 2017

club

We were greeted warmly and that set the tone for the entire stay. Business was the primary purpose, but we relaxed and enjoyed ourselves because the Crowne Plaza was so comfortable. The accommodations were perfect and the location of the conference was not only easy to get to but very relaxing once there. The food and atmosphere were terrific!

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Many things less than average at this hotel

By

June 15, 2017

At every step this hotel under performed. It seems to be a hotel that exists to conduct functions. It dies not seem to be oriented towards the nightly single guests. It also seems like it is poorly managed. Employees are OK but they are not well coordinated especially when there is a problem.

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Nice facility

By

June 14, 2017

club

Two minor issues:
Get rid of Styrofoam cups for takeout coffee for the price of the coffee should have good cardboard
It was helpful to have church listing at the desk but time of drives would be helpful as well

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problem with bedding and catered banquet food

By

June 14, 2017

club

found the ribbed blanket on the bed quite uncomfortable

Had catered dinners in the banquet room at the hotel. If supplied by the Crown Plaza then will let you know the food was average at best-

Staff was wonderful though unprepared for the large crowd that arrived on Thursday-June 8 and slow to respond to the backup

Lobby was airy - hotel clean - flowers were wonderful

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Best sleep I have ever had !!!

By

June 13, 2017

club

I came to the crown plaza because
I needed a night to myself . Having two children

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A nice hotel to stay at in Warwick RI area

By

June 11, 2017

club

Spacious hotel, clean, good food, welcoming staff, quiet. ... what more can you ask for!

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Hotel okay, just had issues

By

June 10, 2017

club

Hotel okay, got woke up at 630 to a fire alarm, fire trucks came, said the fire sensors had to much dust on them,

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A/c

By

June 04, 2017

The air conditioning was extremely noisy and not very efficient

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Nice facilities

By

June 03, 2017

Overall a Pleasant stay although the staff could have been a little more attentive I requested in microwave at check-in waited about an hour and a half call the front desk to check on status stated that they will be sending it up and still never received microwave

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Great stay.

By

May 29, 2017

Stayed 2 nights while visiting friends nearby. Very friendly staff. Rooms are spacious and clean. We ordered room service for breakfast which was prompt. Food was slightly cold when it arrived but it was still good. I would have liked a mini refrigerator in the room and possibly access to a microwave.

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Great hotel

By

May 28, 2017

Had a great stay! Great for business and leisure.

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