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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 655 reviews
95%
Recommend This Property

Ratings Breakdown

655reviews

  • 5 Stars
    471
  • 4 Stars
    122
  • 3 Stars
    32
  • 2 Stars
    18
  • 1 Stars
    12

Would recommend!

By

March 27, 2017

Very pleased with the stay. Staff was excellent when plans change.

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Poor Management

By

March 27, 2017

Rude and poor choice of words from manager. Also housekeeping mistakenly woke me up in the middle of my sleep.

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Friendly and comfortable...excellent location!

By

March 27, 2017

platinumelite

I have stayed at this Crown Plaza West on five different occasions. It is managed very well and the staff is friendly and helpful. It's always nice to be recognized and the team at the front desk is masterful at making you feel at home. This is a great location is close to major freeways plus an excellent mall. In the spring there is a walking path plus the excercise area in the hotel.

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Nice place to stay

By

March 26, 2017

club

I stayed for 2 nights on business. Nice hotel, but breakfast was a little slow.

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Great stay

By

March 25, 2017

club

Excellent hotel for business and pleasure. Great location very comfortable environment. The fitness center was outstanding. Very strong Internet service

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Clean rooms and friendly staff

By

March 23, 2017

platinumelite

The room was clean and the staff was very friendly. Overall a nice stay

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Wish our stay was longer

By

March 16, 2017

Staying at Crowne Plaza was a great decision. The Hotel was terrific. I wish we had reason to stay longer to utilize more of the services, amenities, etc. Staff was very friendly and extremely helpful and accommodating.

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Great place to stay

By

March 16, 2017

club

We have stayed here multiple times over the past year and we love the location.

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great people

By

March 16, 2017

all of the people were very helpful and polite, that is the case every time we stay here

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Family visit

By

March 15, 2017

The hotel has friendly staff, excellent food, and is very well maintained. Truly enjoyed our stay.

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Fanrastic

By

March 15, 2017

Xcellent room and value very nice shower great property and easy access

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Very nice establishment!

By

March 14, 2017

club

Comfortable bed, good food for dinner and pleasant staff. Enjoyed the overnight stay.

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