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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 700 reviews
95%
Recommend This Property

Ratings Breakdown

700reviews

  • 5 Stars
    506
  • 4 Stars
    130
  • 3 Stars
    34
  • 2 Stars
    18
  • 1 Stars
    12

Comfortable beds

By

May 26, 2017

club

Excellent service and great location. Comfortable beds

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Sad occasion, but decent hotel

By

May 25, 2017

club

I reside in Phoenix, but I had to fly into town to bury my mom. Hard weekend, being Mothers Day and all, and I just wanted a comfortable, clean place to rest. I was greeted by Jason, who was the perfect welcome to the hotel. He was very nice, friendly, and offered his condolences. He told me all about the hotel, and placed me in a room away from the elevators, thankfully.

The funeral was the next day (Saturday), so I put the room service menu on the door, so that I could receive breakfast between 7 and 7:30am the next morning. The next day, I don't receive breakfast until well after 7:30am. Quite frustrating.

I had to encounter other staff at the hotel and they were definitely not friendly or approachable. One woman seemed greatly agitated that I even asked a question.

The hotel was very clean, comfortable, and pretty. I didn't use any of the facilities, but there is a 24-hour indoor pool area.

I'm not sure if I would stay at this hotel again, but I may try other Crowne Plazas in the future.

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Welcome at check in

By

May 25, 2017

club

Clerk was very kirt at check in not real helpful. Was a little stressful

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Pleasant Stay

By

May 24, 2017

club

Pleasant stay - room was comfortable and quiet. Staff was very friendly and helpful.

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meeting

By

May 22, 2017

club

great location and nice hotel, comfy beds and a clean hotel experience. Rooms were nice and updated.

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Another Great Visit

By

May 22, 2017

platinumelite

I'm at this property at least once every three months, as always the service was great and accommodations are very comfortable.

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Pretty good but need some more

By

May 21, 2017

The only thing really wrong with this hotel was that your Internet connection was very poor. I took a picture after running a speed test and it was like fast dial up

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Great Staff

By

May 18, 2017

club

Truly a great time with caring helpful staff.

Thank you.

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Friendly staff

By

May 15, 2017

club

I was greeted by some very helpful employees. The rooms are for the most part clean. There was an odor in the room that was not very pleasing. I will most likely stay there again because of the overall value and convenience.

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Great Place to stay

By

May 15, 2017

club

Overall very nice, no complaints. Good atmosphere all around.

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Nice clean hotel with easy parking.

By

May 13, 2017

club

Enjoyed our stay. Quiet and clean hotel. Easy parking and fast elevators.

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Professional and Friendly at every turn.

By

May 12, 2017

Front desk staff was very professional and friendly. Great job by everyone in the hotel.

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