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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.3

based on 1048 reviews
87%
Recommend This Property

Ratings Breakdown

1048reviews

  • 5 Stars
    596
  • 4 Stars
    256
  • 3 Stars
    100
  • 2 Stars
    55
  • 1 Stars
    41

Too Warm

By

November 18, 2017

I couldn’t adjust temperature in room, was 76 degrees first night, called guest services but no one answered; reported next morning, thermostat adjusted to 72 but I still couldn’t adjust it and room was still too warm.

I keep providing feedback on the poor service regarding shuttle to Transamerica but no improvement. The last 3 trips, the shuttle ends up taking other guests to their location and leaves me delayed to find alternative transportation. It is a stressful way to begin my morning. If you really don’t provide it then don’t offer it. I will be providing feedback to our company travel services.

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