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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 885 reviews
86%
Recommend This Property

Ratings Breakdown

885reviews

  • 5 Stars
    494
  • 4 Stars
    216
  • 3 Stars
    92
  • 2 Stars
    46
  • 1 Stars
    37

Great Find!

By

March 30, 2017

club

Had an overnight in White Plains and this hotel came up on my search. It was reasonably priced and seemed to have the best reviews. My experience was wonderful and I will stay here again!

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Customer service with a personal touch

By

March 26, 2017

I was welcomed at reception check-in very warmly and was taken care of right away. I was given great information for finding restaurants in the area especially a great breakfast place. We were able to sample the smoothie at the bar of the hotel in the morning. I loved that there was fruit infused water at the reception area.
The room was extremely comfortable and the bathroom was the perfect size to accomodate us.

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リーズナブルな部屋とレストラン

By

March 26, 2017

platinumelite

大雪で足止めをされて宿泊日数が増えたが、スムーズに対応してくれ、雪で外出できずとも問題なく滞在できた。

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Excellent Stay for a night

By

March 21, 2017

club

First time visit to White Plains to attend a Wake and Funeral Service of my best friend. The stay in Crowne Plaza was excellent. I made the right decision to choose this clean hotel. If I ever come back to this area, I will choose Crowne Plaza again.

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Exelente

By

March 21, 2017

club

Todo exelente,muy buen hotel , exelente servicio, buenos amigos, seguro que volvere

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Great hotel

By

March 19, 2017

club

Great staff with the exception of one of the bartenders, failed to make eye contact or even greet me until after I'd been sitting for ten minutes. Then he proceeded to tell me one of the items he offered and sold my female friend the night before was not on the menu. Low and behold, I ordered it from room service and then took it back down to the bar. Brett the manager was terrific.

Posted byHotelStaff
March 21, 2017
Dear Chezvans Thank you for choosing the Crowne Plaza White Plains for your recent stay in the area. We apologize for any inconvenience caused to you during your stay but are happy you found Brett to be helpful. We appreciate the 5 star rating and look forward to having you come back to us again soon. Guest Relations
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Nice Hotel

By

March 17, 2017

club

Convenient location. a bit on the pricey side, parking and breakfast not included.

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Great experienxe

By

March 17, 2017

club

I overall had a good stay at the Crowne Plaza! Staff was nice, as well as the atmosphere at the bar.

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Great Place

By

March 16, 2017

This hotel is highly recommended if you are visiting the metro area.

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Friendly Staff with Great Service

By

March 16, 2017

club

Entire Staff was so friendly and attentive. Front desk always made an effort to recognize you as you passed by.

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Nice room

By

March 16, 2017

club

Very clean. Comfortable beds. Updated room. Fast internet.

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Extending stay here.

By

March 14, 2017

Another three days we stayed here.
Our family enjoyed the comfort and calm here. Maybe a little bit because we sleep here and had afternoon tea time in Ritz-Carton Hotel at Sixth Avenue. This hotel is good enough for bed and food.
I like the breakfast here most from my past experiences in more than 10 hotels.

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