Rated 4.5 out of 5 by 97
Rated 5.0 out of 5.0 by GonzoSr First time over-nighter, future regular
First stay at this location. Although in a semi busy area, room & hotel were rather quiet. The room was clean, comfortable & warm; with a new feel to it. And, the shower...ooohh yeeaahh!!
April 30, 2013
Rated 3.0 out of 5.0 by lindernurse excellent but...
We had a great time. The shuttle to train was very convenient. Bed comfortable.
Two issues, one was that we found blood on our sheets the second night. It was not on the mattress pad but saturated the sheet. Tried to call front desk which brings me to my second issue. It seems that the front desk phone was not being answered. I called multiple times.
On check-out I did speak to manager and ask that he look at the sheet before housekeeping arrived to clean it. I had some concerns on where the blood came from. Very concerned that it did not bled through to mattress pad and the amount of blood on the sheet would of bled through.
I felt like he didn't want to hear about it and shrugged me off.
Anyway, we still had a lovely time despite that.
April 22, 2013
Rated 5.0 out of 5.0 by Nancy529 Very clean and lovely.
The executive room was really nice. The decor is very modern, clean and very comfortable. The room was more than what I expected. Very pleased with my stay.
April 21, 2013
Rated 5.0 out of 5.0 by Toby2 Rooms very comfortable
We booked two rooms for two nights and all of us had a great time. We were given coupons for breakfast and it said 1 coupon for each room.
We assumed all of us have free breakfast that morning but waiter said was only for 1 guest per room. Kinda of misled.
Also front desk said we shouldn't be given breakfast coupons in the first place since we are AAA members. ( they were the one that gave it to us?)
Otherwise stayed was great .
April 19, 2013
Rated 4.0 out of 5.0 by Jay10 Great Place to stay!!!
The hotel was very nice and clean. The resturant was better than average. You cant beat the price.
April 19, 2013
Rated 5.0 out of 5.0 by PCRplatinum In area for days leading to marathon
Rooms were very nice. Took shuttle to commuter rail into the city for sightseeing. Easy to drive to plenty of parking. No restaurants easily accessible on foot. Ate breakfast at hotel restaurant and it was good, but restaurant is very noisy, congested, and more bar atmosphere in the evening.
April 19, 2013
Rated 5.0 out of 5.0 by Danny356 An enjoyable place to be
Great staff, happy to help on anything challenged of them. Hotel was comfortable although bed slightly softer than I would have expected. Scoreboard was a great place to eat, lively and good table service.
Would like to return however the week rate a little high but could be worked on.
Front desk reception great staff and able to facilitate all needs without any fuss.
Overall a very pleasurable experience
April 17, 2013
Rated 5.0 out of 5.0 by Tammyjo INCREDIBLE
This was one of the nicest hotels we have ever stayed in. It was beautiful, it was comfortable, it was everything you could ask for and more. Much much more. And the cost was so affordable. We came into town for a Celtics Game but if we had more time we would have stayed longer just to enjoy the hotel. Staff was very friendly and very helpful. We would strongly recommend this hotel to anyone visiting the area or just passing through.
April 11, 2013
Rated 5.0 out of 5.0 by dany71 Beautifull hotel
The room was very clean, confortable. No noise
I recommend this hotel and if ia come bach to boston i will stay in the same hotel.
April 5, 2013
Rated 5.0 out of 5.0 by DFJ2001 Lost & Found
Have you ever forgotten something at a hotel and wondered if you"d ever get it back. I left a phone charger next to the bed and when I called it"d already been turned into lost & found and when I came back to the hotel it was waiting for me at the front desk. They even followed up with a phone callto make sure that I retrieved it.
March 28, 2013
Rated 1.0 out of 5.0 by HerbertA Its all good!
From the greeting, to the room, to the perks, to the restaurant, this hotel provided just what we needed in comfort and convenience.
March 23, 2013
Rated 5.0 out of 5.0 by samantha68 Judy at the Front Desk is Fantastic
We had to make last minute adjustments to our reservation and vacation plans due to weather and Judy at the front desk was beyond helpful. Her experience and years with the hotel show.
March 8, 2013
Rated 5.0 out of 5.0 by xThor Excellent location for family fun areas
We stay at this hotel because we want to spend a weekend in Boston, we arrived at 15:27 and there is a show starting at 16:00 at TD Arena, thanks to the fast check-in and the help in the desk with directions, we arrived on time to the show, so that close is the hotel from Boston, also the hotel has a large Cinema just some feet away and there is one of the largest laser tag and jumping playground 5 min. away. There is a zoo also in the neighborhood. Because this hotel is located very close to the intersection of I-95 and I-93 you can easily reach any destination in the Boston area. You can find some big supermarkets (Target and Stop&Shop) an a shopping mall (Burlington) very close (less than 5 minutes).
Finally, the sports bar insight the hotel is a perfect place to go on weekends with live music and you don't have to worry on designated driver if you are staying at the hotel. So, you can easily find something funny to do to any member of your family. The hotel rooms are new, the indoor pool is warm (but they need to improve the room sealing because there are some air drifts coming from outside) and the fitness center is well equipped, so, you will not bore here, even in the middle of a snow storm as we had during our stay.
February 25, 2013
Rated 5.0 out of 5.0 by TechnologyTraveler Great Accommodations!
I just spent several nights at the Crowne Plaza in Woburn and was very pleased with the hotel and the staff. This property obviously went through a remodel recently and they did an outstanding job. The layout, size and configuration of the hotel room was ideal for business travel. Ample work areas and plugs everywhere. The young lady in the Concierge Lounge (Sasha, I think) was professional, friendly and very helpful. Front desk staff polite and efficient. Great experience. I used to stay at a nearby competing property, but this hotel is nicer and has better rates. From now on, when I'm in the Boston area, I will make this place my home.
February 11, 2013
Rated 5.0 out of 5.0 by benbow very nice
We attended a wedding while there and the reception was held at this hotel. What a great place, everything and everyone was wonderful. Our room was beautiful, clean and comfortable.
January 26, 2013
Rated 5.0 out of 5.0 by wsmith3805 Friendly Staff - Great Service
I want to commend the Crowne Plaza for a great stay. Upon arrival being a Platinum Member I was upgraded to the 4th floor and found that the lounge was superb. The breakfast was always hot and delicious and the evening snacks were great. The staff was courteous and friendly and always greeted me with a smile and a hello. I was checked in by Tiffany and from the start of my stay she made me feel welcome and always greeted me by name when she was on duty. I was only supposed to be there for 8 nights but turned out to be 11. I had to extend my stay and the staff was eager to assist me in my needs and was able to stay in the same room. Thanks and if I get in the area again I will be sure to stay at this hotel.
January 23, 2013
Rated 4.0 out of 5.0 by MIKE569 HOSPITALITY
I REQUESTED A LITTLE REFRIGERATOR
TWICE 1ST WHEN I RESERVED VIA EMAIL
AND 2ND WHEN I REGISTERED AT FRONT DESK
MY REQUEST WAS NOT HONORED AND THERE WAS NO COMMUNICATION AS TO WHY.
January 17, 2013
Rated 5.0 out of 5.0 by marcbos Superb, Recently Renovated Property with Excellent Rooms, and Exceptionally Kind Staff
This property is located conveniently 2 minutes from Rt 128/95, the major circumferential highway in the Boston area. It has been recently and comprehensively renovated to a high, and very tasteful, standard. Beds feel new and of excellent quality. Most bathrooms offer large showers in lieu of rarely used baths.
Rooms are kept very clean and fresh, with excellent housekeeping overall. One idiosyncratic point - housekeeping management does not consistently observe the "Do Not Disturb" sign, and during a recent stay there seemed to be a somewhat odd, almost obsessive concern about vacating the room promptly, despite the hotel being virtually empty. This, however, appeared to be a single instance that did not typify the generally high level of service and hospitality.
The staff overall are enthusiastic, gracious, and helpful. The front desk team, some of whom have international or other rigorous training and experience are especially helpful and gracious. The property generally recognizes Priority Club Platinum members in a substantial way.
This excellent property represents a superb alternative for those seeking convenient access to locations along 128/95, as well as a very high quality, more reasonably priced alternative to downtown Boston hotels.
January 10, 2013
Rated 5.0 out of 5.0 by LeeM57 Outstanding Stay
Convient easy access great staff. Stay was very comfortable.
January 7, 2013
Rated 4.0 out of 5.0 Very quiet, large, relaxing, great breakfast
This is a good, clean, quiet and friendly place. Small pool but excellent, fitness room. Breakfast and fre snacks and drinks are great (probably deoendent on the arrangement).
Disadvantage: electric heater with fan blowing and no nice blanket on the bed. If you ask, you will get a very nice one.
I recommend this hotel!!
December 19, 2012
Rated 5.0 out of 5.0 by Sung One of the best hotel
The staff was very professional and kind. The room was very clean and comfortable. The price of service is worth more than what I paid for.
December 6, 2012
Rated 5.0 out of 5.0 by Joseph1 Always a pleasure!
In my eyes, the best value for a short stay in the Woburn, Ma area. Convenient to reach and close to my family, shops, movie theaters, rail and auto services.
Having the best sports bar and restaurant in the area is a huge plus. Even better than before after the completion of renovations. Modern and comfortable accomodations.
Always my home away from home when visiting Woburn and vicinity. Had many stays there over the years, and no longer feel the need to even try elsewhere. I'm a contented senior at the Crowne Plaza.
November 28, 2012
Rated 4.0 out of 5.0 by dwyerf Recently renovated!
The hotel room was large and the bedding was new. We enjoyed the breakfast in the restaurant and felt it was good value as we paid in advance. The indoor pool was very nice - clean and fluffy towels were provided. My grandchildren loved it! This hotel was a great value for us while attending a baby shower in Arlington.
November 23, 2012
Rated 4.0 out of 5.0 by Larry329 Love this hotel
Everything was great except for 1 detail. I did not receive my wake up call on the last day. Luckily I woke up anyway and made it in time for my flight. Otherwise, my stay was Perfect.
November 23, 2012
Rated 5.0 out of 5.0 by MacB Entire Service
The staff as usual provided exceptional service. I have stayed at this property many times and the staff experience is always the same. I would like to commend especially the staff at the bar. Amy, Bridgette, and the others always welcome me, treat me as a special guest and make my stays very comfortable.
My only "complaint" is that when the rooms were redesigned, only a single cup coffee pot was put into the rooms. I work late in the room and get up early to work again. Having to make a single cup of coffee every time I want 3 or 4 cups is very inconvenient.
November 23, 2012
Rated 4.0 out of 5.0 by jtrott3396 Just renovated
I have been staying at this hotel at least once a month for the last five years. During the renovations they changed the restaurant from a italian restaurant (was a quiet and enjoying experience) to a sports bar which can be loud especially during happy hour or during local sporting events that are televised. I have left the restaurant with a headache several times.
The rooms were renovated in 2012 and for most travelers they would be a nice relaxing experience. However, if you travel with others and need a handicap accessible room, you may need to get more than 1 room. The rooms with two beds don't have a roll in shower or are large enough for a wheelchair to manuvere. This was dissapointing to learn especially after a $1 million dollar renovation.
The staff is very friendly and will do everything in their power to accomodate your needs. The only complaint I would have is recently after check-out my business credit card was declined for the full charges, Rather than contacting me, they charged my personal debit card which overdrawn my personal checking account. I have asked them to correct the issue and charge my employer which they said they would the multiple times I asked. To date, they have not rectified the issue. However, I hope to rectify it at my next visit. Overall, I would recommend this hotel
October 29, 2012
Rated 5.0 out of 5.0 by Charlie45 Great service from front desk person, Judy!!!
Judy at the feont desk helped us very much during our stay.
October 19, 2012
Rated 5.0 out of 5.0 by Frances53 Wow
very comfortable bed
close to the city of Boston
II Would definitely vrecommend this property
October 15, 2012
Rated 5.0 out of 5.0 by Rocroger55 Nice Newish Hotel
Will be added to the hotels I stay at while in Boston area. Close enough to city to be usable, but not too close so super expensive. Nice place with nice staff...Good bar in lobby too!
October 10, 2012