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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.6

based on 871 reviews
96%
Recommend This Property

Ratings Breakdown

871reviews

  • 5 Stars
    632
  • 4 Stars
    169
  • 3 Stars
    35
  • 2 Stars
    19
  • 1 Stars
    16

Business Trip

By

October 16, 2017

club

Very clean. Excellent help from the staff in order to make my way back into Boston for meetings. Would definitely stay again.

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ahhhhh

By

October 16, 2017

platinumelite

great location. right off the hiway but yet in a quiet area. upgraded to executive floor with special lounge. great beds. i love that the shower controls are on the end of the shower away from the shower head so i can adjust the water better. great idea. one of the few hotels that still gives mini mouthwash bottles in the room. great!

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Good hotel

By

October 14, 2017

club

Good hotel, clean, good service. Great shuttle service!

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床铺舒适

By

October 12, 2017

platinumelite

床铺舒适,花洒水压合适。酒店环境也很整洁舒适,家具也很新。周边环境相对安静。停车场位置宽松,周边较为安全。

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Excellent stay

By

October 09, 2017

platinumelite

The staff was more than accommodating to my needs while travelling with 2 children (11 months

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Great hotel

By

October 09, 2017

club

Beautiful room, more than big enough for 2 adults. Easy to get to.

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Staying Outside of Boston

By

October 06, 2017

club

This Crown Plaza Hotel was excellent in comfort, quietness, friendly of the staff and just generally overall. The only objection I had was out of their control. The T system from the closest station is under construction...not the hotel’s fault. It took a looong time to get to Boston. You had to drive, then take a bus and then take the T. We were disappointed in that.

I had originally called and asked if a T stop was walkable or if the shuttle dropped guests there and the employee said yes , but that is not true. So if you are looking to stay outside of the city, I would stay st another HIG property .

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Overnight stay for Training

By

October 05, 2017

club

Beautiful hotel and great service. The bed was not comfortable but there were plenty of pillows. The room was very clear and there was plenty of hot water.

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Quiet room slept well

By

October 05, 2017

club

We found this hotel really comfortable and had a good nights sleep. The staff were helpful and courteous. It was very handy having a shuttle. Us to take us to the station to travel onto Boston and pick us up on our return. .
The sports bar was being refurbished which meant we had to have. real fast in a side room which couldn't accommodate all guests without
asking them to wait. The staff were polite but breakfast wasn't great.
Dinner was enjoyable and service good. It was unfortunate that the sports bar was being
refurbished which meant breakfast was served in a side room which couldn't accommodate
all guests at peak times . This meant we had to go on a waiting list. The waiting staff were polite

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HANK - PALOS VERDES CA

By

October 05, 2017

club

SEE PREVIOUS COMMENTS - RECOOMEND THIS CROWN PLAZA SITE.

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Excellent Stay

By

October 04, 2017

platinumelite

The Staff was great, the room was exceptional, I would recommend staying here and plan on it in the future.

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Outstanding Stay

By

October 04, 2017

club

Great Staff Great Sports Bar Great location

Stayed night prior to Patriots Game

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