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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.6

based on 1246 reviews
90%
Recommend This Property

Ratings Breakdown

1246reviews

  • 5 Stars
    860
  • 4 Stars
    295
  • 3 Stars
    59
  • 2 Stars
    16
  • 1 Stars
    16

一如既往的好

By

October 21, 2017

这个酒店是国内目前住过的IHG酒店里服务最好的酒店,几近完美,如果早餐及行政酒廊的餐食有再多些适合高血糖人群的选择就非常好了,已经很好了,已经很好了。

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房间干净,比较安静

By

October 20, 2017

platinumelite

房间整体还是舒适,只是对楼道的隔音稍弱。矿泉水建议换成其他品牌(不含添加剂的)。欢迎水果有收到。当地报纸没有收到

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非常好的IHG酒店

By

October 19, 2017

非常标准的IHG装修和整体偏商务的风格,让人感觉很亲切。金卡会员赠送了单早,已经欢迎水果。不得不说,早餐非常棒,只有一点:餐厅稍微显得拥挤了一点,感觉桌椅的摆放可以重新考虑布局。总体非常满意,卫生,清洁,让人可信赖,让人无所顾虑。是我出差的首选酒店。

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服務

By

October 18, 2017

club

對於早餐/午餐/晚餐服務親切,讓人感受旅行放鬆的心情,非常的好,讓人有想再次入住心情,期待貴公司能繼續保持,讓個旅客能享有好的旅行品質

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床铺舒适,服务一流

By

October 18, 2017

club

预订部服务水平超一流!床铺舒适,服务一流!房间整体干净整洁!预订部服务水平超一流!床铺舒适,服务一流!房间整体干净整洁!预订部服务水平超一流!床铺舒适,服务一流!房间整体干净整洁!

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床铺舒适

By

October 17, 2017

club

非常好的商务休闲旅行的选择,入住了好多次了,基本每次都是满意。早餐丰富,行政酒廊服务尤其不错。但是在金砖期间入住check in比较麻烦,相对性价比也下降不少。建议这方面改善

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非常感谢厦门磐基皇冠的完美服务!

By

October 17, 2017

厦门磐基酒店的服务非常周到,服务人员的态度热情,从房间内的设施到行政酒廊的管理都让我能很好的放松休息下来。酒店健身设施也非常好,早晚餐食物选择多,交通方便。是我住过的较好的皇冠假日酒店!

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保洁做的很好

By

October 17, 2017

club

保洁比其他酒店多了留言条,很不错。对于入住时间超过三天的客户,中餐和早餐的重复品种很多,不够具备吸引力,希望能更多改善

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环境好,服务好

By

October 16, 2017

环境特别好,跟磐基名品中心在一起,消费档次很匹配,酒廊的酒水不错,小食也非常不错。希望能添加一些低价位的酒水提供,方便喜欢日常喝点甜白葡萄酒的客户!

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符合皇冠假日的一贯品质

By

October 16, 2017

作为洲际酒店的品牌之一,厦门磐基皇冠假日酒店符合皇冠假日的一贯品质。工作人员服务专业,酒店卫生整洁。

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服务热情周到,床铺舒适

By

October 15, 2017

platinumelite

酒店的前台接待人员非常热情,房间里有需要电话致电房务中心也得到了相应的满足,房间里干净整洁,床铺很干净,枕头柔软舒适,睡的非常好!

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感觉很好

By

October 13, 2017

我因节日期间有商务活动,带太太和孩子一起入住。当中需要增加毛巾,酒店响应速度很快,而且主动配了儿童牙刷和牙膏,很贴心!当中,还因我们自己同事的原因,需要换房间,而当时人在外面,无法及时赶回来,酒店提供了,先办理,有时间再补手续的做法,非常好!

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