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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.6

based on 930 reviews
91%
Recommend This Property

Ratings Breakdown

930reviews

  • 5 Stars
    657
  • 4 Stars
    214
  • 3 Stars
    39
  • 2 Stars
    12
  • 1 Stars
    8

スタッフのキメの細かいサービス

By

March 28, 2017

何か困った事に対して迅速に対応してくれます。
対応したサービスに対し、他に何かないかも尋ねてくれるので、ビジネスでの滞在時にはストレスが無く安心できます。

ただし、共有エリアでの宿泊客のマナーの悪さが目に付きます。
(大声で廊下を歩くなど)
これは客の質の問題で、ホテルの質が悪いのでは無いですけど。

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房间宽敞

By

March 27, 2017

入住的是标准客房,感觉房间非常宽敞大气,也干净整洁,进门第一印象确实不错。入住期间所受服务也是感觉温馨。

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整体服务质量好

By

March 26, 2017

club

洗沐产品好用,设计也很人性化,酒店比较新,床也比较舒服,有welcome drink。地理位置很方便,附近也有很多餐饮。整体交通环境便利。

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床铺舒适,服务一流。

By

March 26, 2017

床铺舒适,服务一流。服务好,位置佳, 入住很满意。
下次还会入住,

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礼宾服务很好,床品舒适,餐食丰富

By

March 24, 2017

从入住前的电话问候,到入住期间帮我解决问题,礼宾服务真是非常贴心。总之很满意。
枕头的品种有很多可以选择。一家对IHG会员极其有诚意的皇冠酒店。
房间内的空调非常灵敏。看来后台对设备的维护很用心。
卫生间赶紧,宽敞。毛巾品质厚实。
客房服务的响应非常迅速。
我叫过一次针线,叫过一次枕头,都是神速送到。
总之,非常满意。
谢谢磐基皇冠。

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床铺舒适,服务一流

By

March 24, 2017

整体还是不错的,为什么一定要50个字呢,整体还是不错的,为什么一定要50个字呢,整体还是不错的,为什么一定要50个字呢,整体还是不错的,为什么一定要50个字呢,整体还是不错的,为什么一定要50个字呢,

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服务一流

By

March 23, 2017

platinumelite

这个皇冠是我入住过皇冠中比较老的,但并不影响它的服务,一下车行李员就主动帮忙拿行李,走进大堂,就有人面带微笑的迎接(我因为经常住好多人都认识我,就会很亲切的称呼我),真的能深刻体会宾至如归这个成语的含义,我会一如既往的选择它

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紧张工作一天后的休息首选

By

March 23, 2017

platinumelite

酒店房间舒适,酒廊提高精美的饮品及小吃!热情体贴的酒店服务人员,让人有一种到家的感觉!感谢磐基皇冠假日酒店!第一次享受酒店提供的生日蛋糕就是在这里!

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服务很好

By

March 22, 2017

服务能够考虑客户需求,市中心的位置很方便,酒廊菜品不错,前台人员很NICE,很舒适的一次旅行。会向朋友推荐这家酒店的,很给人惊喜的酒店

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环境舒适,服务很棒

By

March 22, 2017

club

客房环境非常好,适合的温度,良好的隔音,舒适的床铺,可以让人享受到非常棒的睡眠。早餐区服务人员的服务非常主动且恰到好处,让人感觉舒适。

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床铺舒适

By

March 22, 2017

床铺舒适,服务一流,安全,员工提供非常非常人性化的礼貌服务,用餐环境舒适,酒店安全,房间布置温暖,整体环境卫生,服务员有用礼貌用语,服务周道

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非常好的体验

By

March 21, 2017

这家酒店住了很多次,除了设备稍老,所有都很满意,酒廊在中国的CP里可以排前三,从服务到出品都是一流,位置也很方便

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