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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.6

based on 1242 reviews
90%
Recommend This Property

Ratings Breakdown

1242reviews

  • 5 Stars
    856
  • 4 Stars
    295
  • 3 Stars
    59
  • 2 Stars
    16
  • 1 Stars
    16

床铺舒适,服务一流

By

October 18, 2017

club

预订部服务水平超一流!床铺舒适,服务一流!房间整体干净整洁!预订部服务水平超一流!床铺舒适,服务一流!房间整体干净整洁!预订部服务水平超一流!床铺舒适,服务一流!房间整体干净整洁!

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床铺舒适

By

October 17, 2017

club

非常好的商务休闲旅行的选择,入住了好多次了,基本每次都是满意。早餐丰富,行政酒廊服务尤其不错。但是在金砖期间入住check in比较麻烦,相对性价比也下降不少。建议这方面改善

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非常感谢厦门磐基皇冠的完美服务!

By

October 17, 2017

厦门磐基酒店的服务非常周到,服务人员的态度热情,从房间内的设施到行政酒廊的管理都让我能很好的放松休息下来。酒店健身设施也非常好,早晚餐食物选择多,交通方便。是我住过的较好的皇冠假日酒店!

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保洁做的很好

By

October 17, 2017

club

保洁比其他酒店多了留言条,很不错。对于入住时间超过三天的客户,中餐和早餐的重复品种很多,不够具备吸引力,希望能更多改善

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环境好,服务好

By

October 16, 2017

环境特别好,跟磐基名品中心在一起,消费档次很匹配,酒廊的酒水不错,小食也非常不错。希望能添加一些低价位的酒水提供,方便喜欢日常喝点甜白葡萄酒的客户!

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符合皇冠假日的一贯品质

By

October 16, 2017

作为洲际酒店的品牌之一,厦门磐基皇冠假日酒店符合皇冠假日的一贯品质。工作人员服务专业,酒店卫生整洁。

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服务热情周到,床铺舒适

By

October 15, 2017

platinumelite

酒店的前台接待人员非常热情,房间里有需要电话致电房务中心也得到了相应的满足,房间里干净整洁,床铺很干净,枕头柔软舒适,睡的非常好!

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感觉很好

By

October 13, 2017

我因节日期间有商务活动,带太太和孩子一起入住。当中需要增加毛巾,酒店响应速度很快,而且主动配了儿童牙刷和牙膏,很贴心!当中,还因我们自己同事的原因,需要换房间,而当时人在外面,无法及时赶回来,酒店提供了,先办理,有时间再补手续的做法,非常好!

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床铺舒适,服务及时。

By

October 13, 2017

club

我是通过携程预订的酒店。商务结合休闲,带着太太和孩子一起入住的,中间需要加毛巾和牙刷,酒店的响应速度很快,并且主动赔了儿童牙刷和儿童牙膏。而且,酒店前台态度很好,办理入住很快;我们住了两天,其中第二天因自己同事的原因,需要换房,而人在酒店外,酒店给予了很贴心的服务——先帮我们换好,办完事回到酒店后再补办手续!很好的体验!!

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overall good services

By

October 13, 2017

service is quite good, Lobby Ambassador provided direction and advice what I needed and clearly..

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整体超预期

By

October 11, 2017

1、工作人员都热情,从前台到行政酒廊,服务态度好。
2、会员识别度高。馅饼很好吃。
3、酒店设施不错,泳池很宽敞。
缺点是在市中心,周围景致一般,健身房设施一般。但是交通比较方便。

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干净整洁,服务周到

By

October 11, 2017

club

这次入住皇冠假日酒店因为休闲选择的,结果出乎意料的好,房间干净整洁,前台服务周到,早餐整体非常不错,游泳池的水也非常干净,健身房里人不多,正值假期,所以房费有点小贵,但是对该酒店整体非常满意,下次入住酒店首选皇冠!

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