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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4,6

based on 1067 reviews
90%
Recommend This Property

Ratings Breakdown

1067reviews

  • 5 Stars
    739
  • 4 Stars
    254
  • 3 Stars
    49
  • 2 Stars
    12
  • 1 Stars
    13

整体不错

By

Июнь 26, 2017

platinumelite

地理位置优越,去哪都方便,周围也很多吃的,还是个比较高档的购物中心。酒廊的服务不错,因为是白金卡,所以是这次入住的最大原因《哈哈

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前台服务非常差

By

Июнь 25, 2017

前台服务非常差,入住时没有确认会员登记的需求,当提出想付费升级时,担当的男性服务员报以冷笑,令人诧异!以后再也不想入住这家酒店了!

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非常好

By

Июнь 24, 2017

服务非常到位,酒店也十分精致,给人家的感觉。安保做得很到位,非常喜欢这个酒店,下次再来还会想继续住这个酒店

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工作人员用心 地处大商场很方便

By

Июнь 23, 2017

club

在盘ji商场,非常的方便,我很喜欢。入住的时候还给我八十多岁的外公外婆赠送了生日蛋糕,他们都非常的开心

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有蜘蛛蚊子

By

Июнь 23, 2017

club

有蜘蛛蚊子有蜘有蜘蛛蚊子蜘蛛蚊子有蜘蛛蚊子有蜘蛛蚊子有蜘蛛蚊子有蜘有蜘蛛蚊子有蜘蛛蚊子有蜘蛛蚊子有蜘蛛蚊子有蜘蛛蚊子有蜘蛛蚊子有蜘蛛蚊子有蜘蛛蚊子有蜘蛛蚊子有蜘蛛蚊子有蜘蛛蚊子有蜘蛛蚊子有蜘蛛蚊子有蜘蛛蚊子有蜘蛛蚊子有蜘蛛蚊子有蜘蛛蚊子有蜘蛛蚊子有蜘蛛蚊子

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会员卡服务有待提升

By

Июнь 20, 2017

club

不能通过个人身份证信息直接link到会员卡,每次还需要报卡号。非常不方便。希望在会员服务上能像航空公司看齐,通过身份证或者手机号码就能够直接识别会员身份,而不是每次都要报卡号或者通过邮箱查找。

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Staff is okay but still have room to improve, can more aggresive to help

By

Июнь 20, 2017

club

The TV inside the room is too old and small, the signal is not good enough. Facilities are old...

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短暂入住体验

By

Июнь 17, 2017

club

酒店位于厦门市中心繁华地带,交通便捷。只短暂停留入住一晚,对其他没有太多评价,酒店工作人员主动问候帮拿行李,十分热情,前台办理效率也很高。

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Xianen

By

Июнь 17, 2017

club

Près de mes engagements ,Pratique propre et confortable

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环境不错

By

Июнь 17, 2017

platinumelite

迎宾的礼仪很友好,微笑很漂亮。房间升级到了行政房间,保持了皇冠假日一直的水准。希望以后仍然有机会入住。

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清洁度一般

By

Июнь 17, 2017

club

房间地毯较脏,无烟楼层房间里也提供火柴和烟缸,房内霉味较重, 晚入住大堂没有礼宾服务。。。。。。。。。。。

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硬件不错,软件太差

By

Июнь 16, 2017

一家硬件还算达标的五星级酒店,在软件上特别人员服务培训上不及一般的商务酒店以及旅社,住宿体验很差,服务员主动服务意识差,安保以及礼宾人员素质差,服务意识薄弱,没有经过有效培训

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