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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.6

based on 924 reviews
91%
Recommend This Property

Ratings Breakdown

924reviews

  • 5 Stars
    652
  • 4 Stars
    213
  • 3 Stars
    39
  • 2 Stars
    12
  • 1 Stars
    8

服务一流

By

March 23, 2017

platinumelite

这个皇冠是我入住过皇冠中比较老的,但并不影响它的服务,一下车行李员就主动帮忙拿行李,走进大堂,就有人面带微笑的迎接(我因为经常住好多人都认识我,就会很亲切的称呼我),真的能深刻体会宾至如归这个成语的含义,我会一如既往的选择它

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紧张工作一天后的休息首选

By

March 23, 2017

platinumelite

酒店房间舒适,酒廊提高精美的饮品及小吃!热情体贴的酒店服务人员,让人有一种到家的感觉!感谢磐基皇冠假日酒店!第一次享受酒店提供的生日蛋糕就是在这里!

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服务很好

By

March 22, 2017

服务能够考虑客户需求,市中心的位置很方便,酒廊菜品不错,前台人员很NICE,很舒适的一次旅行。会向朋友推荐这家酒店的,很给人惊喜的酒店

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环境舒适,服务很棒

By

March 22, 2017

club

客房环境非常好,适合的温度,良好的隔音,舒适的床铺,可以让人享受到非常棒的睡眠。早餐区服务人员的服务非常主动且恰到好处,让人感觉舒适。

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床铺舒适

By

March 22, 2017

床铺舒适,服务一流,安全,员工提供非常非常人性化的礼貌服务,用餐环境舒适,酒店安全,房间布置温暖,整体环境卫生,服务员有用礼貌用语,服务周道

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非常好的体验

By

March 21, 2017

这家酒店住了很多次,除了设备稍老,所有都很满意,酒廊在中国的CP里可以排前三,从服务到出品都是一流,位置也很方便

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一般的酒店

By

March 21, 2017

platinumelite

除了酒廊没有什么可以让人值得入住的理由。除了酒廊没有什么可以让人值得入住的理由除了酒廊没有什么可以让人值得入住的理由除了酒廊没有什么可以让人值得入住的理由除了酒廊没有什么可以让人值得入住的理由除了酒廊没有什么可以让人值得入住的理由。

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環境優雅 服務佳

By

March 21, 2017

房間整理很溫馨 整理房間服務人員非常有耐心 行政酒廊人員服務態度很好尤其蔣経理 4樓餐廳服務人員會知道我的喜好而配合尤其張経理 櫃臺人員一進入大門就會很快為我服務尤其柯経理 無法一一在述說 整體而言全酒店的人員服務態度佳使我有回家的感覺 我也會介紹親朋好友入住

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非常好

By

March 21, 2017

整體而言都很好,包含餐廳水療設施及健身房等,都很滿意,對工作也很有幫助。主要是離市中心的相關地點都很近

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卫生不达标

By

March 19, 2017

浴盆里还有别人的体毛,非常恶心。行政楼层服务员态度非常好.房间整体设施不如同城的英迪格。浴盆里还有别人的体毛,非常恶心。行政楼层服务员态度非常好.房间整体设施不如同城的英迪格。

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整體性完整

By

March 16, 2017

club

整體性完整:交通方便、連結商場就近採購、餐飲商家林立、品質水準以上、客房舒適、管理到位。cp值高,值得再一次入住,並推薦親朋好友入住!

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欢迎回来很贴心

By

March 14, 2017

platinumelite

第一印象是前台Lori很热情 积极给予帮助 办理入住很有效率~
客房打扫及时 团队配合默契 让入住很舒适很便捷,从礼宾 客房 西餐厅 及 行政酒廊服务都可圈可点 很不错呢~

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