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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4,7

based on 583 reviews
92%
Recommend This Property

Ratings Breakdown

583reviews

  • 5 Stars
    420
  • 4 Stars
    134
  • 3 Stars
    23
  • 2 Stars
    4
  • 1 Stars
    2

服务一流

By

Март 28, 2017

club

住到最后一天就多加订了一天,不小心时间选择错了,在IHG没法处理的情况下,酒店前台直接处理了,而且没有加收费,直接就处理。房间就是热了一点,通风也效果不明显。床铺很除服

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一次和好基友的体验

By

Март 27, 2017

之前听说我的小伙伴没住过皇冠
所以机缘巧合订了一间 首先环境是很不错的 特别是浴缸
外加整体环境也很好 选了一间可以看到襄阳外景的房间
又在12楼
不过冰箱里面是热的
里面的插座还有iphone4s时期之前的插头
安全性很好
推荐住
早餐里面的水果可以更新鲜些 不是很好吃

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商务之旅

By

Март 26, 2017

platinumelite

本次入住,商务出差,本地唯一一家5星级国际酒店。地处市中心,交通方便,购物方便,吃饭方便,一切都方便。这个酒店体验无功无过,没有特别出彩的地方,也没有特别差的地方。

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襄阳服务最好的酒店

By

Март 26, 2017

与酒店接触得最多的是送餐部和康体部。其中有一个送餐的小伙子每次送餐都挂着暖心的笑容,后来唯一一次到餐厅吃早餐又见到他,同样的笑容让早餐都可口不少,可惜没记住他名字。上次朋友在酒店跟贾教练学会了蛙泳,这次入住基本每天都下去游泳,贾教练热情细致耐心依旧。酒店硬件固然重要,但软件才是留客的根本,襄阳服务最好的酒店,没有之一。

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按摩服务有待提高

By

Март 24, 2017

club

技师一般.......................................................................................!

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整体很好

By

Март 24, 2017

住到这个酒店很多次,非常满意!还会再去住!并且会推荐同事朋友在此落脚居住。酒店员工热情周到,软硬件均达到五星的标准!

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温馨舒适

By

Март 22, 2017

club

性价比很高,房间设备有点落后,不过在可收受范围,房间布置温馨,床垫舒适,水温适合,卫生间干净,空调好像有点问题,房间温度一直没变化。没有安装净水装置,不能直接饮用。

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环境优雅,服务到位

By

Март 21, 2017

club

商务出行入住很方便,离襄阳火车站很近,2公里多一点就到了。襄阳整体打车不是很方便。酒店入住环境不错,早餐也还行,就是晚餐日料比较坑,点了自助加单点,然后啤酒都喝了才告诉我们这个酒不在自助范围里,也是要单点的。

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值得推荐的酒店

By

Март 21, 2017

club

酒店大致水平还是不错的,硬件水平够5星级酒店水平,软件稍稍逊色,距离国际标准还有改进的空间。管理水平也有提升的空间。如果加强培训,服务理念有所提升,会是一家不错的酒店。中国本土的酒店品牌要靠像万达这样的酒店去树立,我们期待着。

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枕头

By

Март 21, 2017

希望酒店可以提供儿童枕,由于睡眠不好,希望有更薄的枕头,低的乳胶枕或者儿童枕都不错,酒店前台服务很好,入住快,提前帮我们准备了房卡

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XiangYang BT

By

Март 20, 2017

Good recommended Hotel, no issues except room temperature too high and not adjustable

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位置优越,环境不错

By

Март 20, 2017

酒店大堂环境不错,接待人员热情,入住手续办理的很快速。房间环境不错,干净整洁,但是总体设备与装修略显陈旧,瑕不掩瑜。送的欢迎水果种类不少,但品相却不好看,不知道是不是因为比预订提前去了而匆忙准备的。

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