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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.6

based on 811 reviews
89%
Recommend This Property

Ratings Breakdown

811reviews

  • 5 Stars
    611
  • 4 Stars
    142
  • 3 Stars
    35
  • 2 Stars
    11
  • 1 Stars
    12

前台接待热情,酒店干净整洁

By

May 27, 2017

club

前台接待热情,酒店干净整洁。客房服务良好。早餐感觉比之前质量有所下降。排列不合理,品种较少。希望以后改进。

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滿意

By

May 27, 2017

club

滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意

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还好吧

By

May 25, 2017

platinumelite

选择住这酒店的多数都是商务!这个酒店一如既往!好的地方一如既往的好!差劲的地方一如既往的不改!最近早餐区域在翻新,早餐质量受影响,虽然以前也没有多好!

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景观得天独厚,但过于重视商务服务。

By

May 25, 2017

platinumelite

由于app和事先沟通问题,希望升级的房型低于预期。
给酒廊经理提了可以增设酒店到海滩电瓶车的意见。
总体而言,酒店应该多加重视休闲服务。

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Friendly and warm stay

By

May 23, 2017

Nice hotel with friendly staff. Staff are helpful when my friend check in with problem that he was cheated by the taxi driver. The hotel staff came to give help and save our money.

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意想不到的惊喜之旅

By

May 23, 2017

club

行政酒廊一流,活动赠给我的小礼品也很喜欢。
早餐,下午茶都很棒,无限的软饮小食,很令人有幸福感。
欢乐时光鸡尾酒种类丰富,配餐也很好吃,如果再多一些就更好了。
洗衣服务速度不错,质量非常专业。
check in

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细节方显本色

By

May 23, 2017

从去年到现在已经入住南山皇冠假日酒店十几次了,总体来说酒店的硬件设施很不错,房间干净整洁给人印象很好。工作人员的总体素质参差不齐有待进一步提高。在一些顾客住店的细节做的不是很好,和青岛颐中皇冠假日酒店比的话还差一截,希望酒店工作人员能向同行取经,提高自身的服务质量,不断提升酒店的竞争力。

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服务宜人 环境舒服

By

May 23, 2017

club

五星酒店买的一定是一个 让你难忘的环境和让人舒服的服务这两样才是最让人能体会到一个酒店优劣所在 一眼看出酒店之间的差别

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意想不到的惊喜之旅

By

May 22, 2017

赶上了活ihg的意想不到的惊喜之旅的活动,想不到自己也会是幸运旅客之一,check in的时候经理告知了我,并带来了惊喜礼品。
由于正价预定的行政楼层,所以免费享用了executive lounge,包括早餐,欢乐时光,以及有着非常丰富甜点品种的下午茶。
这次入住的设施非常棒,没有小毛病,是经过维护的结果。电视机,浴缸都十分顺滑。还新增了智能马桶,令我喜出望外。
赶上酒店承接一个活动,自助餐厅早餐人头攒动,摩肩接踵,不过还好,有行政酒廊可以使用早餐,就多了一份悠闲。
club room还专享每晚100元的洗衣服务,速度还不错,至于洗衣质量,professorial。
不过有一点点小小的遗憾,我之前看活动介绍,惊喜旅客都是有套房升级的,不过我那天套房已经有人了。这显然不怪酒店,一点点小小的落差罢了。希望有生之年可以享受一次酒店升级的套房,哈哈。

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床铺舒服,服务一流

By

May 22, 2017

platinumelite

床铺舒服服务一流床铺舒服服务一流床铺舒服服务一流床铺舒服服务床铺舒服服务一流床铺舒服服务一流床铺舒服服务一流床铺舒服服务一流床铺舒服服务一流床铺舒服服务一流一流床铺舒服服务一流床铺舒服服务一流床铺舒服服务一流床铺舒服服务一流床铺舒服服务一流床铺舒服服务一流床铺舒服服务一流床铺舒服服务一流床铺舒服服务一流床铺舒服服务一流床铺舒服服务一流床铺舒服服务一流床铺舒服服务一流床铺舒服服务一流

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酒店高级,性价比高

By

May 22, 2017

club

作为五星级酒店在烟台这个价位可以说非常好了,在其他大城市可能不止这个价钱,下次如果有机会想尝试其他城市的

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住宿

By

May 22, 2017

club

服务很好,环境优美,很棒,特别好,餐厅安静适合用餐,无任何缺点……………………………………………………

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