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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.6

based on 875 reviews
90%
Recommend This Property

Ratings Breakdown

875reviews

  • 5 Stars
    654
  • 4 Stars
    159
  • 3 Stars
    38
  • 2 Stars
    11
  • 1 Stars
    13

服务不错

By

July 22, 2017

club

服务不错,到的比较晚。房间安排很好,打电话到酒店预订和app价格有出入,选择了app。耽误了点时间,总体不错

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避暑好选择

By

July 21, 2017

club

现在的天特别热,在外面是多一秒都不想待啊!走进酒店感觉空调还是很给力的,办理入住之类的很顺利,到了房间,房间的景色很好,床铺整齐,温度也适宜,酒店离海边也很近,晚上出去吹吹海风,那感觉真的很好啊!

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舒适的环境、可口的餐品,周到的服务,让旅途更完美

By

July 19, 2017

club

朋友的推荐和款待,让皇冠假日酒店给我留下了深刻而美好的印象!礼宾热情、礼貌,简洁处显奢华的大堂,给人很好的第一印象。漂亮的海景,让人心情愉悦;舒适的卧具给了我这个睡眠不是很好的旅客带来了少有的安心睡眠!客房服务及时、到位!
满意的一次入住体验!
谢谢你们!

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愉悦的入住体验

By

July 16, 2017

酒廊的员工非常nice非常亲切,仅此一点已经足够让我再次选择入住。枕头菜单中的乳胶枕不对,该换一换了。另外热水是时候修整了,频繁的大面积的出问题。

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综合管理很好

By

July 14, 2017

早餐比较丰盛,选择较多。创舒适,窗外风景也不错。户外玻璃可以考虑清洁一下,有些污渍。总体来看还是很不错的,不过关于入住时房卡刷不进门和退房早上提前给前台要求办理发票,吃过饭还是没有办好。

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大堂不错

By

July 14, 2017

club

有可能会入住,浴室等设备要改进,指示牌要明确,本地的旅游信息可增加。希望能提供酒店到海滨浴场的接送服务

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积分

By

July 12, 2017

讲好了记积分的,为啥没记?讲好了记积分的,为啥没记?讲好了记积分的,为啥没记?讲好了记积分的,为啥没记?

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服务一流

By

July 12, 2017

club

皇冠假日酒店服务好啊,我非常满意,东西好吃,价格合适环境比较好我非常非常喜欢这个酒店,希望越来越好,有机会还会再去

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风格觉得很不错

By

July 11, 2017

club

总体来说酒店的风格我比较喜欢,靠海而且属于高层,环境也赶紧很不错,而且还不是在闹市里,休息会更好!服务员的服务态度也是非常棒的,赞一个!

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快乐之旅

By

July 10, 2017

有段时间没去烟台了,这次去烟台还是入住烟台南山皇冠假日酒店,已经习惯住这个地方了,酒店从个个方面来说都不错,有种到家的感觉。可能是人多的缘故,早餐去的时候老多菜都没有了,上的也不是太及时,感觉有点乱,酒店应该早做准备,给客人奉上一份丰富的早餐。

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排坑

By

July 10, 2017

北京大雨,高铁去烟台,原来去开发区喜来登或希尔顿的,时间太晚就就近去了皇冠,后来发现IHG现在本土化的厉害啊!
乍一看是皇冠的样子,细看配置都很低,房内设施老旧破,还有一张单子是让住客填需要维修的东西…
淋浴房的地砖都裂了,凹凹凸凸,看着挺脏,浴缸更是没法看。别的皇冠洗漱用品都升级了,为什么这个皇冠还在用,不懂。
酒店韩国人很多,还有个夜总会,所以“各类女生”很多。貌似是到了旅游季,酒店有好多团,挺混乱,我深深怀疑我用了皇冠的房价住了个旅行团的当地四星。早餐时,旅行团把我座位直接占了,餐厅不管,吃了一半还把我餐具撤了。退房花了15分钟,被出租车司机一直催,感觉心累。

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Great service and location

By

July 09, 2017

club

Been here twice in the past 12 months. Great experience staying in this hotel. Even thought I am picky about my breakfast when I go to any franchised hotels, I gotta say that the breakfast here is very good. Plus the location is quite close to the business district and close to the beach.

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