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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.2

based on 207 reviews
85%
Recommend This Property

Ratings Breakdown

207reviews

  • 5 Stars
    96
  • 4 Stars
    71
  • 3 Stars
    26
  • 2 Stars
    7
  • 1 Stars
    7

有史以来最差一次入住

By

March 24, 2017

有史以来最差一次入住!!!
不友善不专业的前台、无法直视和呼吸的房间、打不开网页的无线、破旧的床单和枕套等等……
实在不想再形容了,唯一好的,就是酒店寄存的一位小伙子,除此之外,我宁可入住快捷酒店,都不想再踏入这家酒店一步。

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有史以来最差一次入住!!! 不友善不专业的前台、无法直视和呼吸的房间、打不开网页的无线、破旧的床单和枕套等等……

By

March 24, 2017

有史以来最差一次入住!!!
不友善不专业的前台、无法直视和呼吸的房间、打不开网页的无线、破旧的床单和枕套等等……
实在不想再形容了,唯一好的,就是酒店寄存的一位小伙子,除此之外,我宁可入住快捷酒店,都不想再踏入这家酒店一步。

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西餐厅菜式太多了,价格很好

By

March 10, 2017

西餐厅菜式太多了,价格很好!在这么多菜式选择,以及这么低价格,有点令人眼花缭乱的感觉,不知道吃什么好!呵呵,呵呵

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服务很好

By

March 09, 2017

club

酒店工作人员服务很好。大堂环境很好。。。礼宾服务到位。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。

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匆匆一行,舒适之旅

By

March 09, 2017

海南回深圳路过湛江匆匆一行,对湛江和皇冠假日酒店印象都很好,服务很好,表面带了两个小孩,帮忙升级了房间又加了床,酒店大堂的布置很漂亮,一座假山一池锦鲤,孩子们大声叫着爸爸有条鱼有宝宝了,非常开心,由于匆忙没机会体验酒店更多的服务,下次去海南一定早点入住好好体验一下。

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喜欢这个品牌

By

March 07, 2017

club

硬件设施有待改善硬件设施有待改善硬件设施有待改善硬件设施有待改善硬件设施有待改善硬件设施有待改善硬件设施有待改善硬件设施有待改善硬件设施有待改善硬件设施有待改善硬件设施有待改善硬件设施有待改善硬件设施有待改善

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健身房太差,设备陈旧,洗浴用品不好,服务不错

By

March 07, 2017

健身房太差,设备陈旧,洗浴用品不好,服务不错。
健身房太差,设备陈旧,洗浴用品不好,服务不错
健身房太差,设备陈旧,洗浴用品不好,服务不错
健身房太差,设备陈旧,洗浴用品不好,服务不错

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房间硬件设施很好

By

March 03, 2017

club

酒店硬件设施很好,客房服务的要求能得到满足。可惜由于时间原因,餐厅没有感受到。建议增加门口的叫车服务,下次还会入住

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的士叫车服务

By

February 27, 2017

club

酒店位于开发区,的士难打,希望酒店能够替客人预约好叫车服务...............................

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服务一流,入住方便

By

February 23, 2017

入住多次,房间入住可以,只是装修有点过时了,另外房间枕头偏高,入住不是很适合我,建议提供高矮的枕头供选择,房间建议可通风,长时间不通风有股难闻味道。网络总断,不是很满意,建议提高网络速度和网络的稳定性。

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宾至如归

By

February 21, 2017

我搞不明白IHG的会员计划,我2016年前是白金会员,每次入住洲际系列酒店都有宾至如归的感觉,所以我出行全部首选洲际酒店,还希望能升级。但2017被降为金卡,在我2016年12月刚住了四个晚上后,而且没有任何通知,咨询也得不到解答。然后春节期间在湛江,广州入住体验就完全不一样了,广州更加恶劣,我在官网上预定两间双床房,确认的很清楚,到店非说已经和我讲过只有大床,而且我的定单是从中间渠道来的。
我觉得会员计划非常不合情理,如果确实间夜不够,要降级至少提前通知或预警下。我带着子女,老人,全是我的受养人,他们都没有独立的经济能力,我定的房还不能累计。

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staff are unprofessional at all

By

February 20, 2017

when I checked in at midnight, the room arranged was very smoky, so the front desk changed another room for me . But when we walked into this room, can you imagine that the service lady was still cleaning the room, which suggests that the bed was slept by one of the insiders of the hotel, can you believe so!!!!!!!!!!

highly recommend the management secretly investigate this hotel, there must be sth shocking to you, trust me

So do n t choose this hotel if you travel to Zhangjiang anytime in the future

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