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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.6

based on 736 reviews
92%
Recommend This Property

Ratings Breakdown

736reviews

  • 5 Stars
    515
  • 4 Stars
    174
  • 3 Stars
    29
  • 2 Stars
    8
  • 1 Stars
    10

素晴らしいサービス

By

March 27, 2017

club

いつも素晴らしいスタッフの対応です。
ルームサービスも快適な対応、部屋も綺麗に掃除してあり快適でした。
朝食も満足でした。

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Best hotel in Zhenjiang

By

March 27, 2017

Hotel is on the banks of the Yangtze and (on a clear day) has views over the river. Room standard was good. Staff were attentive, efficient (they arranged a basic packed lunch in a few minutes) and had good level of English. English- language TV and internet connectivity, although not up to UK/US standards, were the best I had in China.

(PS my nickname was chosen after a earlier bad experience in another hotel, and does not relate to the current review!)

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服务很好

By

March 27, 2017

入住前主动联系我,我到店后迅速办好入住手续,迅速满足了我对枕头的要求,非常满意!餐厅服务也很好,味道也不错,除了最后一顿午餐时的马兰头老了点,其他都很好

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设施较新,体验不错

By

March 27, 2017

酒店位置便利,设施较新,超过CP的平均水平。在入住时能够识别会员等级并提供入住礼遇,不错的一次住宿体验。

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镇江最舒适交通最便利的酒店

By

March 27, 2017

club

酒店的地理位置优越,离镇江主要的二个景点金山寺和西津度非常近,在房间就可以看到江景和山景。房间舒适,设施齐全卫生,服务迅捷热情。应该是去镇江商务及休闲的首选酒店。

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专业品质

By

March 27, 2017

club

洲际假日连锁品牌,品质有保障。
距离客户的办事地点合适。
早上打车,迎宾人员热情服务,帮忙叫车。
3楼中餐厅用晚餐,饭菜质量也不错。
房间床褥舒适,浴室宽敞。

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服务一流

By

March 26, 2017

platinumelite

提前安排房间,并进行升级直接到行政楼层,可惜不能享受行政楼层待遇,另外进入房间以后发现已经安排了水果和迎宾小食准备,非常感谢!

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专业的服务

By

March 26, 2017

假日酒店集团的管理一直是我比较认同的。
客房服务也一贯的专业,可以想见,集团对员工的管理及培训相当到位。
集团的订房系统也比较方便,对于我们这些经常出差去不同地方的人来说,觉得比较可靠。

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景色秀丽

By

March 24, 2017

club

这次入住的湖景房,全景落地窗,可以边沐浴边欣赏湖景,酒店房间宽敞,还提供功夫茶具,非常贴心,在商务之余不忘休闲。

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服务一流

By

March 23, 2017

platinumelite

陪父母出来度假,酒店升级了房型,感谢上海总部的Sinya Yu和酒店的Jerry 帮忙加了早餐,父母住的很舒服,我也很安心。睡眠质量一直不太好,酒店开床服务还贴心的滴了薰衣草精油,为白金会员准备的小甜点很好吃,酒店现烤的酥饼也很赞,很可惜IHG和中信的周末六折活动取消了,要不然可以多住几天,真的希望以后还有周末六折的活动,经常带家人旅游都选择洲际性价比才会高。

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床铺舒适,地理位置优越,整体服务较为满意

By

March 23, 2017

club

1、床很舒服,自己选择皇冠假日的主要原因,就是奔着床取得;2.酒店就只免费提供两瓶饮用水,多余的将购买,作为经常使用洲际旗下品牌酒店的,还是有点不适应,不知是否能多提供一些免费的瓶装饮用水。3.第三次入住该酒店,之前使用过游泳池,这次游泳池正在换新水,所以没法一共服务,无奈的选择了健身房,只能说健身房的管理很垃圾,很多设施无法使用或异响严重。4.早餐很好。

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环境优美,服务优良

By

March 22, 2017

club

镇江兆和皇冠假日酒店地理位置很好,在长江边上,离金山寺、西津渡、北固山都不远,交通便捷。房间整洁干净,服务良好。总体感觉很好!

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