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Crear PIN
Todos los campos son obligatorios
Si se ha inscrito en IHG® Rewards Club en un hotel, tendrá que crear un PIN de cuatro dígitos para poder acceder a su cuenta IHG® Rewards Club.
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Su sesión ha expirado. Inicie sesión para acceder a su perfil
Lo sentimos, nuestro sistema se encuentra temporalmente fuera de servicio. Inténtelo de nuevo más tarde o póngase en contacto con el centro de atención al cliente de IHG® Rewards Club para recibir ayuda.
Los números de 4 dígitos introducidos deben coincidir.
¿Ha olvidado su PIN?
Todos los campos son obligatorios
Error de servidor inesperado
Su sesión ha expirado. Inicie sesión para acceder a su perfil
Lo sentimos, nuestro sistema se encuentra temporalmente fuera de servicio. Inténtelo de nuevo más tarde o póngase en contacto con el centro de atención al cliente de IHG® Rewards Club para recibir ayuda.
¿No dispone de un correo electrónico en su perfil?

Póngase en contacto con su centro de atención al cliente local de IHG® Rewards Club para solicitar su PIN y para actualizar su perfil con su dirección de correo electrónico. Cuando recibe su PIN también puede actualizar su dirección de correo electrónico a través de www.ihg.com/updateemail.

Preguntas frecuentes

Encuentre las respuestas a las preguntas frecuentes en nuestro centro de información. Al navegar por nuestros temas, encontrará respuestas a sus preguntas con la mayor comodidad.


Programa

¿Podré ganar puntos o millas por alojamientos previos a mi inscripción en el programa® Rewards Club?
IHG® Rewards Club points can not be retroactively credited for stays prior to enrollment.
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¿Cómo puedo inscribirme en IHG® Rewards Club?
Enrollment is easy and FREE. Simply go to the IHG® Rewards Club enrollment page, enroll at any of our hotels or contact the IHG® Rewards Club Service Center.
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Luego de inscribirme, ¿cuándo recibiré una tarjeta?
You will receive your IHG® Rewards Club membership kit within 2-4 weeks after your first stay. You may also print your temporary card to use when traveling prior to receiving your membership kit.
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¿En qué hoteles puedo ganar puntos de IHG® Rewards Club con mi alojamiento?
Earn points through the IHG® Rewards Club family of brands: InterContinental Hotels & Resorts, Crowne Plaza, Hotel Indigo, Holiday Inn, Holiday Inn Express, Holiday Inn Club Vacations, Staybridge Suites and Candlewood Suites.
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¿Cuántos puntos gano por alojarme?
If you enroll in IHG® Rewards Club at the time of your initial stay at any IHG branded hotel (excluding ANA partner hotels worldwide), you will earn 1,000 points for that qualified enrolling stay. For subsequent stays, and for all stays if you enroll by some other means prior to your initial stay, you will earn:

10 IHG® Rewards Club base points per eligible $1 USD spent at all: Crowne Plaza Hotels & Resorts, Hotel Indigo, Holiday Inn, and Holiday Inn Express hotel brands
5 IHG® Rewards Club base points per eligible $1 USD spent at all: Staybridge Suites and Candlewood Suites
2,000 points per qualifying stay at an InterContinental Hotels & Resorts worldwide
2,000 points, 1,300 points or 600 points per qualifying stay at an ANA partner hotel

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¿Puedo ganar puntos y millas al mismo tiempo?
Your IHG® Rewards Club account must reflect either a points or a mileage earning preference. However, you can switch from one to the other at any time by clicking here. On rare occasions, there are IHG® Rewards Club promotions that offer points only, so if you are a mileage earner you will earn points on these offers. This information will be clearly displayed in the promotion details.
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¿Expirarán mis puntos?
To reward our guests who choose to stay with us more often, we focus more program benefits toward members who earn and redeem on a regular basis. All points will expire after 12 months if there's no account activity. But it's easy to maintain your points balance. Just earn or redeem once a year through any of our IHG hotels or partners.
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¿Cómo alcanzo la categoría Gold Elite de IHG® Rewards Club?
IHG® Rewards Club Gold Elite membership will be awarded to you if you have a minimum of 10 nights at qualifying rates; earn at least 10,000 Elite Qualifying points during a calendar year. Once you have earned Gold Elite membership status in any calendar year, you will maintain such status until the end of the following calendar year. To know more about the status and its benefits, please click here El enlace se abrirá en una ventana nueva del navegador..

* Participating IHG brands include InterContinental®, Crowne Plaza®, Hotel Indigo®, Holiday Inn®, Holiday Inn Express®, Staybridge Suites®, and Candlewood Suites®, Even® and Hualuxe®. Brands may be added or deleted at the sole discretion of SCH.
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¿Cómo alcanzo la categoría Platinum Elite de IHG® Rewards Club?
IHG® Rewards Club Platinum Elite membership will be awarded to you if you have a minimum of 40 nights at qualifying rates; earn at least 40,000 Elite Qualifying points during a calendar year. Once you have earned Platinum Elite membership status in any calendar year, you will maintain such status through the end of the following calendar year. To know more about the status and its benefits, please click
here El enlace se abrirá en una ventana nueva del navegador..

* Participating IHG brands include InterContinental®, Crowne Plaza®, Hotel Indigo®, Holiday Inn®, Holiday Inn Express®, Staybridge Suites®, and Candlewood Suites®, Even® and Hualuxe®. Brands may be added or deleted at the sole discretion of SCH.
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¿Cómo alcanzo la categoría Spire Elite de IHG® Rewards Club?
The Spire Elite level within IHG® Rewards Club will be awarded to you if you have a minimum of 75 nights at qualifying rates; earn at least 75,000 Elite Qualifying points during a calendar year. Once you have earned the newest membership status in any calendar year, you will maintain such status until the end of the following calendar year. To know more about the status and its benefits, please click
here El enlace se abrirá en una ventana nueva del navegador..

* Participating IHG brands include InterContinental®, Crowne Plaza®, Hotel Indigo®, Holiday Inn®, Holiday Inn Express®, Staybridge Suites®, and Candlewood Suites®, Even® and Hualuxe®. Brands may be added or deleted at the sole discretion of SCH.

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En el caso de que consiga ascender a Spire Elite, ¿cuánto tiempo podré disfrutar de la ventaja personalizada que conlleva esta categoría?
Once you qualify for Spire Elite, you'll be able to access and choose your Choice Benefit until the end of the programme year (usually the end of the following calendar year.) For example, if you earn our newest membership level in August 2015, you'll have until 31 December 2016 to select your Choice Benefit.
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Me gustaría ascender a mi amigo a la categoría Platinum Elite, pero no es socio de IHG Rewards Club. ¿Se puede hacer?
Yes, you can nominate to upgrade someone to Platinum Elite but your friend will need to enrol in IHG Rewards Club first, by simply logging in to ihg.com/rewardsclub and selecting “Join IHG Rewards Club".
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Como socio Spire Elite, si este año elijo 25 000 puntos extra como mi ventaja personalizada (Choice Benefit) y mantengo mi categoría Spire Elite un año más, ¿el próximo año podré elegir otra ventaja?
Yes, each year that you earn or maintain Spire Elite, you'll earn another Choice Benefit. And each year you can make a different choice.
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Como socio Spire Elite, ¿puedo cambiar la ventaja personalizada elegida (Choice Benefit) si cambio de opinión?
No, as both Choice Benefits are processed instantly, we are unable to reverse your choice once selected.
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¡Ya estoy listo para elegir mi ventaja personalizada (Choice Benefit) como socio Spire Elite! ¿Cómo puedo hacer mi elección y cuánto se tarda en recibir los puntos o en hacerse efectivo el ascenso de categoría de mi amigo?
Simply log in to your account on ihg.com/rewardsclub and you'll be able to make your selection in your account. If you choose points, we'll deposit the points into your account immediately. If you choose to upgrade a friend to Platinum Elite, all you'll need is your friend's IHG Rewards Club member number (or have them sign up at ihg.com/rewardsclub if not already a member), and we'll instantly upgrade your friend to Platinum Elite.
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¿Puedo ganar puntos por reuniones? 
Yes, you can earn points on qualified meetings by becoming a member of IHG® Meeting Rewards. If you are already a IHG® Rewards Club member, click here to update your account. As a meeting planner, you become a Gold elite member after hosting one qualified event or become a Platinum elite after two qualified events. 
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