Good hotel, plenty of parking attentive staff, good choice of breakfast food.[更少]
From the booking which I done at the last minute to the time of departure everyone was fantastic. I couldn’t fault a thing and in the morning the service at breakfast was perfect. The staff were[更多] friendly and welcoming and there was everything you needed for breakfast catering for all preferences. Thank you so much I will certainly be staying again[更少]
Totally Awsome in every way.
通过 All Too Easy
The check in point was very pleasant and welcoming and made us feel relaxed.
Our room was very clean, well laid out and spacious.
The bed was very comfortable and we were able to sleep[更多] well.
The cleaning staff were always very pleasant and helpful.
The breakfast is excellent. From a full meal to a continental its all awaiting you. The beverage manager, his assistant and all the staff are very professional and helpful always.
The main dining area and bar 92 is extremely inviting.
The manager, assistant manager, bar manager and all the wait staff are all so professional and pleasant at all times. When we go in we always feel special with the way we are always treated.
Over all we always feel like we are home away from home at all times.[更少]
Getting Charged for parking
The room was nice and the staff were friendly but being charged for parking left me feeling a bit ripped off. For this reason I would probably not return and would definitely not recommend[更少]
Super kind staff
Really kind staff-always happy and smiling. Food was really good and a very comfortable night in a perfectly sized room.[更少]
Good hotel let down by poor communication
Complete water supply problem (not hotels fault) but no communication from management or any update/ explanation - manager should have had a plan in place to alleviate water problem with alternatives[更多] - shower/ wash was not possible in morning.[更少]
Excellent facilities, friendly staff and comfortable stat
Golden find! Staff very helpful and friendly, even had a lovely welcome note from the cleaning staff. The breakfast in the morning was exceptional.
The facilities available for the room price was a[更多] big bonus[更少]
Ideal for a short break
Hotel staff were friendly and welcoming. Room was spacious and clean. Swimming pool, spa and gym an added bonus.[更少]
Pleasant staff and good accommodation
First time I have stayed at Holiday Inn Sutton and found it extremely good experience. Staff were very pleasant and helpful from front desk to restaurant. Food was good, room very good (stayed in[更多] executive). Holiday Inn is our company preferred top hotel.
I used this hotel as I was doing business in Croydon, hotel booked me a taxi and it took 15-20mins to get to destination.[更少]