I travel for work and will be staying in the Columbus area for quite a while. and i have stayed at multiple IHG hotels in Columbus to decide which one i would like to stay at while im here for work.[更多] This hotel was my choice. After staying at multiple different ones this one felt like a home away from home.
Ahmed checking me in and making me feel welcomed to Day shift girl (Sorry i forgot how to spell your name so i did not want to butcher it). checking me out or seeing me as I'm leaving for work and always tell me to have a good day or have a good day at work. This hotel has made me feel like a part of their family. Uma the GM (General Manager) have shared many laughs of a morning, Huma making sure the food was fresh and have a selection (never the same). many things i look at when i choose a hotel and this hotel showed what i was looking for. Yes, it is under renovation's and i overlook that because renovation's can be a bit messy, but my rooms have always been cleaned, inviting, bed comfortable, peaceful and relaxing. The house keepers do an amazing job as well. The staff goes above and beyond to make sure your stay is the best.
Yes, other hotels in the area have had nice rooms also but the staff was not inviting. I'm blessed to have met the staff that worked there. i would recommend this hotel as one of the welcoming home felt stay over any other one in the area!
Grab a cup of coffee and Say Hi and have a little chat. You will enjoy your stay as well. Oh, by the way the renovations if coming along quite well. Love seeing the changes and the progress that is happening. I will share a couple pics of my room that i was in and how the renovation is looking. And since i will be here for many weeks come check back with my updates and i will be staying every week.[更少]
Another Great stay
通过 LVC 1966
I visit Columbus on a regular basis and I would not stay anywhere but the Holiday Inn Express in Groveport. Convenient location and great price but what makes this hotel different is the staff.[更多] General Manager Uma makes you feel like you are at your own home. Front desk person (Ahmed) greeted us and helped with the check in. Recognized me from previous stays and met us like family. Kitchen manager Barbara is like a personal cook. Breakfast has multiple choices and food is delicious. Absolutely the best and the stay could not have been better ..[更少]
Comfortable and clean rooms
通过 Laura
Rooms were clean breakfast was good good location to where we were playing softball[更少]
Amazing staff!!!
通过 Tytis
Soraya and Victoria and Emma are all amazing make my stays stress free. Love it here![更少]
Great location and stay
通过 Nicmonmom
Stayed at this hotel for a concert we were attending at Nationwide Arena. The location was great, only about a 5-minute drive to Nationwide Arena. There is ample parking, the check-in and check-out[更多] process was quick and easy. There is a small area to purchase water, pop, juice, travel sized items and some snacks, an indoor pool and work-out room (which looked nice but we did not have the opportunity to use) and there is a restaurant in the lobby area that was open for dinner. Just be aware that there is a $75 additional hold placed on your card on top of your room total which is released 3 - 5 days after check-out. The hotel is nice overall but could use a few minor updates. We would stay here again if in the Columbus area.[更少]
Good long term stay
通过 Ar3x
Stayed for 2 months and had no issues. Very clean rooms and responsive staff. Kitchenette area is great. Only thing I wish they had is phone keys but that can be overlooked. Gym is small but gets the[更多] job done.[更少]
Great hotel for price range.
通过 Rm353
The staff was very helpful and friendly, the property and rooms were clean, and the breakfast had several options.[更少]
Comfortable
通过 Alamelu
Bathroom caulking was completely not done andbo amenities were provided at check in even though I was a platinum elite[更少]
Very clean and comfortable bed and room
通过 Patricia B
Food was cold and dry with few choices. Had to sit and wait for refills.[更少]