The duplex suite is great, definitely a signature suite of crowne plaza. I feel like this suite is a deal breaker for me very nice room and wouldn’t want to stay at another room in the hotel. Staff[Mehr] is very nice, the breakfast is fair and the lunch is good. Dinner is very poor and only one restaurant available. If this hotel opens more restaurants and the cafe and serves more options this would be a very good resort. The main pool seemed nice but I didn’t use. The duplex suite pool was amazing and the bathtub was awesome definitely enjoyed my room. The Wi-Fi throughout the property was poor and not available everywhere. The kayaking was a lot of fun and complimentary. I would recommend this duplex suite.[Weniger]
Great hotel, beautiful lobby, bar and pool. Breakfast too expensive considering the offers on venues near by. The view was amazing[Weniger]
Great rooms with amazing views and helpful staff
Von Army guy
The hotel staff is very good. breakfast was perfect and the other meals if you eat at the hotel are very pricy compared to eating outside the hotel. I’d definitely stay there again and learned[Mehr] that eat out for lunch and dinner and purchase the breakfast buffet when you book your room. Spa service are triple what you can get right next door or across the street Purchase trip for local people not the agency personnel that come to the hotel. You pay about 1/3 more than if you get with local taxi driver they will take care of you. Hotel is great. Pool closes at 7 pm which does t make sense but it is what it is.[Weniger]
Fabulous resort with amazing staff
Wonderful place to stay, facilities and staff absolutely fabulous. So great for kids - they loved their special bunk room!
Would be perfect if the room wasn’t right by the road, which kept the kids[Mehr] awake at times. Also wish smoking was not allowed by the pool! But otherwise a great place to stay![Weniger]
Delightful haven amid Patong hustle and bustle
Von Colin the Pom
Very nice hotel which a real haven in the middle of all the hustle and bustle of Patong. The pool is just divine, large and quiet for relaxation while just a step away from all the bars, restaurants,[Mehr] beach and nightlife that this area is well-known for.
Staff were super-friendly and helpful
We had three separate stays here with a couple if side trips in between to Ko Phi Phi and Khao Sok so used Holiday Inn as a base where we could leave the bulk of out luggage safely and travel light.
Recommended and would certainly stay here again.[Weniger]
Von Ali Qureshi
Best resort and location in Phuket. Will definitely love to stay here again. Close to all amenities and staff is very trained and professional. Credit goes to management. Only thing is that the[Mehr] breakfast could be improved a bit more as we experienced a better breakfast with sushi and ginger soups at Holiday inn Bangkok. Still it’s my favourite resort.[Weniger]
comfortable and amazing site
nice place and good value .. hope to re-visit it soon[Weniger]
Neat and comfortable
Von Isa Alkawari
I booked directly through walk in check in for three rooms. Check in staff was helpful and helped me to get connecting rooms for my family. Hotel staff need to cooperate more with guests[Mehr] particularly IHG member.
Breakfast was not bad but need to improve variety of food and should concern on HALAL food for Muslims.[Weniger]
Great basic service
This hotel is great if you are looking for a fuss free basic IHG property in Phuket. Generally costlier than other surrounding hotels but rooms are more fresh and aircon is strong so you will not be[Mehr] sweating under the Phuket heat. Staff are courteous and check in was fast and fuss free. Don’t expect anything more from the hotel as this is really you get what you paid for.[Weniger]