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Stayed for 2nights for business purposes. Hotel location was nice, lovely views, modern and clean inside. Staff really helpful and nice. Rooms very clean and comfortable.[Moins]
Relaxing stay in a modern HIE
Arrived early as a Platinum member got to the room before check in time.
Got offered free drinks upon check in.
Room was beautiful with a view over racetrack. Very quiet and had a fantastic[Plus] sleep.
Breakfast was really good. Had no queue and the service staff there were fantastic with helping us and the small children.[Moins]
Ferry good Hotel (across the Mersey)
Travelling to Liverpool for to celebrate the alternate jubilee: The 60th year of the Rolling Stones being on the throne as the greatest rock and roll band in the world, I did find satisfaction at the[Plus] Crowne Plaza Hotel at Pier Head.
Ideally suited for Albert Docks, that houses a superb Beatles Museum, near a Tate Museum and the amazing architecture of the Liver building, the Crowne Plaza is a must for those that want to be close to the action but also in a quiet spot for those all important ZZZs.
Although it was a shame the steam and spa was being refurbished the hot tub and pool facilities as well as gym were essential recovery tools for trying to keep up with Keef and co. And combined with a superb breakfast you are set up for a day of sight seeing and culture. Together with the musts of Matthew Street to see the legendary Cavern club or Hannover street for some great bars and restaurants, the hotel is within walking distance or a short hop in a cab that the hotel staff can order for you. If you are in town for Football the hallowed turf of both Anfield and Goodison Park are around 15-20mins in a taxi, but be prepared for a bit of a wait for a cab after an event or if you can you can walk back from Anfield in around an hour, as I found out. With lots of people doing the same, you'll never walk alone!
In terms of staff, everyone from the doorman to the cleaners are extremely friendly and welcoming and were attentive and interactive to our needs. There is a small club room, but check the new terms of IHG that has changed the way you can access these. Although the scheme changed the day I arrived, I did not feel I missed not having access despite being a Spire Elite Ambassador.
If I need to be in Liverpool, I know where I will be staying.[Moins]
Routine Visit to Gatwick
Overall a good service provided by Crowne Plaza. They have a very friendly staff and are COVID secure; although this means that your room is not routinely serviced. Fewer guests comply with current[Plus] regulations - which is disappointing - however, that is not necessarily in the gift of the hotel staff.
The hotel is well placed for London Gatwick airport and offers travellers options to park and holiday. Whilst this visit was for business, I”d definitely consider it if departing on holiday from Gatwick.[Moins]
We stayed overnight in a club room following a Christmas party with friends at The Crowne Plaza. The room was immaculate with a huge bed. The staff could not have been more friendly and helpful. [Plus] The breakfast had a great selection of choices. We would definitely stay here again.[Moins]
Crowne Plaza Gatwick
Quite a disappointment.
We have stayed at the Crowne Plaza LHR previously and been very happy there so as we were flying into LGW it went without question we would book for the Crowne Plaza[Plus] there.
I have to say that the Crowne Plaza LGW is not a patch on the one at LHR.
There was a conference on when we stayed and I understand that when a conference occurs the hotel at LGW is busy catering for that than the general public.[Moins]
enjoyable stay - friendly and efficient staff, dinner and breakfast were both good. Room was good but set up poor as in the suite the seating area is adjacent to the wall mounted TV - not that[Plus] clever!. Overall an enjoyable stay and will stay again if in the area[Moins]
Very handy for Chessington
Good location, not too far from shops and restaurants, and the train station is a short walk away. Really friendly staff. Nice pool with sauna/ steam room. Breakfast was good with hot food, small[Plus] cereal selection, fruit and pastries. There is a charge for parking £8 a day and the upper car park is a little tight and a lot of spaces sit on a slope so a bit awkward to park in . There was parking in the basement too though which may have been easier to use. Comfy room, nice and warm. There was a bit of noise from the hallway at night (due to noisy guests, no fault of the hotel). All in all a really enjoyable stay.[Moins]
High Standard of Services Have been Maintained
Par A 10-Year Member
This is the third time I have stayed at this hotel over about eight-months period. I found high standard of services of staff had been maintained, particularly the one (duty manager?) who checked me[Plus] in.[Moins]