I love staying at the Crowne Plaza. It's always clean, well appointed, friendly staff, good food in the Juno restaurant, great location, comfortable rooms.
This time, we had a very noisy family in
the room above us, and although we reported the problem to the front desk, nothing happened. If the staff asked the family to "keep it down", the guests didn't respond. So we had thundering herds of squealing children until 1pm. I think it would have been nice to have the staff follow up, and if there was no improvement, move us to another room. Just saying! However, this was not the usual situation, and I will definitely stay there again! [Less]