We stayed at this hotel because we wanted to do some shopping before we left for our cruise. The hotel and the staff in the hotel were very good.
The shuttle service was not, They stated they
provided ground transportation but not really. The shuttle only went to the mall at 9 am and 5 pm. so if you wanted to shop you had to stay 8 hours or pay to be picked up. If you wanted to go to dinner you had to pay to be picked up.
We took the same shuttle to the port and when we got on the price changed as one of my nephews suddenly became an Adult. Even though this was the same nephew who the same driver picked up at the airport 2 days perviously and at the time of pickup from the airport we confirmed the price with the same people and same baggage to the port.
We had to pay the increased amount or run the risk of missing our cruise,
So if you are going on a cruise look for another shuttle service to take you to the port. [Less]