I was very satisfied with the room I was assigned. Unfortunately, computer use was not complimentary. There was a charge for it and the food at the restaurant was not satisfactory.[Less]
By MN traveler
Front Desk / Concierge were excellent. The room itself was sub-par. Electrical outlets were few and quite old looking.[Less]
Good value and location for airport access. Transportation to and from the airport is a breeze.[Less]
The Tokyo Strings Intercontinental is a very quiet, comfortable hotel. It is very conveniently located in Shinagawa, making it very easy to get anywhere in Tokyo. The Narita Express train stops[More] directly at Shinagawa from the airport. The hotel itself is a very luxurious, quiet retreat from the noise and crowds of Tokyo. I’ve visited this hotel many times over the past ten years, and enjoy every stay.[Less]
Clean and comfortable
The hotel is conveniently located just in front t if Shinagawa Station. The entrance may be a bit hard to be found as the lobby is on the 26th floor and you have to find an elevator to go up. Both[More] facilities and services are excellent. A few downsides are; the room is relatively small, and there are only two restaurants: One Chinese and the other an authentic.[Less]
We enjoyed an extremely comfortable time in The Tokyo Intercontinental. The hotel is situated close to all the most important sights and shopping areas. The staff are extremely helpful and the hotel[More] is full of every creature comfort imaginable.[Less]
There some areas for improvement
Overall its good but There some areas for improvement[Less]
Amazong facility and staff
From the moment we arrived my colleagues and I were treated with kindness and respect. The facility is very well appointed and clean.
Started the day by enjoying the view from my room and a[More] delicious breakfast.[Less]
Hotel Intercontinental Tokyo Bay
By Jeffrey L.
My experience at this property was excellent. The staff was impeccable - their service could not have been better.
I will return to the hotel on my next trip to Tokyo.[Less]