While checking in and out of a hotel at odd hours is always difficult, havimg no one to assist you with 3 pieces of luggage on arrival from an international flight at 6.30 am is a struggle. Having no[More] one at reception nor concierge pick up the phone to assist with a 5.45 am check out is just not appreciated.
This property needs to do a liittle better with guest services.[Less]
Great views & comfortable hotel
By 3M’s
Location - great, service good, need more restaurant food options. Some building work in locality (Aug 23) so daytime sleep challenging. Overall recommend[Less]
Excellent location for the Hotel.
By Heavey Suitcase
We love the location of this Hotel. Unfortunately the check in process was very lengthy and the bar manager closed the bar too early for a Friday night. The concierge did not appear to be working[More] by 6.30am in the morning to assist us.[Less]
Beds comfortable, rooms easy to access.
By MPM64
Rooms clean, beds comfortable. Easy access. Wifi not available when in room - was not corrected when reception was notified.[Less]
Clean and comfortable
By RognSabi
The Holiday Inn, Parramatta is clean and comfortable and conveniently located in Parramatta. My wife and I were in Sydney to watch an international rugby match at the ComBank Stadium which was a[More] reasonably priced Uber drive from the hotel and a comfortable walk back after the match. The hotel met all of our needs for a one night stay.[Less]
My first choice of accommodation in PMTA
By Jes1810
Great staff who go to some length to make my stays very comfortable...each time. Very close to PMTA train station, Westfield Shopping Centre (Parramatta).[Less]
Excellent Stay
By Dylan McNamara
Pet friendly accomodation would recommend to anyone[Less]
Walking distance to Town Hall Sidney
By New Yorker 1955
An outstanding hotel to stay in downtown Sidney. Walking distance to the Main Street in Sidney. There are department stores, restaurants and a movie theater. All types of local transportation within[More] blocks of the hotel. The staff of the hotel is outstanding. I was pleased that I selected this hotel.[Less]
Comfortable bed and attentive staff
By Skinlover21
My stay at Crowne Plaza overall was wonderful. The staff were great and the location was perfect for where I needed to be. As I checked into the first room there was curry spilled on the floor from[More] the prior guest that left a smell - the staff were prompt at finding me a new room and made sure I was comfortable. The bed was so comfortable, there’s a ring light style mirror in the bathroom and I loved the added touches of the refillable water bottles and the shaving kits. I will say that the room service breakfast I ordered was pricey for one piece of toast with a thin spread of avocado but overall a great stay - thank you.[Less]