On the plus side, the room was very nice, absolutely spotless, thank you house keeping, though a little on the small side, the bed comfortable, the bathroom had a shower and bath with two shower
heads, a nice touch. It was also quiet, which again was welcome.
The free wi-fi was pretty good and very welcome and there was a fridge to keep my Kings Cross M&S stash of food in. It all felt very new and in good condition, I think it had been refurbed in February 2017 and it was done very stylishly with some good touches, for example, the side of the table with the plug sockets had been well thought out.
On the downside, with a heavy case, it is a 15 min walk from Kings Cross in a so-so area with not a lot there. Ok, I am probably being mean, there is Cafe Maya a five minute walk down towards Mt Pleasant for a fry up breakfast and a Belgo around the corner but not much else. For future reference, bus no 63 stops at Glynne Place if you have weary feet.
Check in took 20 mins because the computers were down - I wondered if they had been hit with the ransomeware virus and the staff seemed unsurprisingly very hassled as they had no record of bookings.
The thing that reduced my rating from excellent to very good is that I partly chose the place because it had a pool. At no point did I see that there was a charge. I forget what it was now, was it £3.80 or something like that...anyway, it seemed a mean gesture to charge guests to use a titchy pool; a shame. On check out, I said that I did not realise there was a charge nor did I see it when I booked. The man on reception overtalked his female colleague which was rude (to her) and just parroted information to me that I already knew, i.e. that there was a charge, which seemed a bit silly, really, as I commented on it.
Pool charge aside, the hotel would otherwise have rated an excellent from me because I thought it was really very nice. [Less]