I checked in with Peter at the front desk. He recognized my Platinum membership and briefed me on the COVID rules for the Hotel. He noticed I have stayed with the Holiday Inn Express – Airport
numerous times and thanked me for my loyalty. I booked a King Airport View room and was put on the 3RD floor. I normally stay at the hotel during layovers. This time I had an extended stay with them.
The room was clean. I was told that housekeeping would clean the room every 5 days. The housekeeping crew did come by every day and asked if I wanted my room cleaned. The room contains a king sized bed, a love seat sized sofa with a pull out bed and a combo wardrobe; desk; suitcase holder and mini fridge cabinet. It’s a pretty tight squeeze between the bed and wardrobe doors when they’re open.
The bathroom is OK sized, but not too tight. The bathroom mirror is triple sided so you can see front and both sides when standing at the sink. The shower doors close at a corner, so make sure the doors are sealed before directing water in that direction.
The complimentary breakfast buffet is in the Great Room. It’s a good spread with plenty of variety of types of eggs, potatoes, Indian food, Asian food and local food. It also has a variety of cereals, fruits, cheeses and breads. They also have 3 coffee machines that make various types of coffee, tea and hot chocolate. The Great Room also serves a lunch and dinner buffet. Thursdays they have a seafood buffet and a fresh seafood tray where you can select what you want and the kitchen crew will grill it for you.
The bar in the hotel opens at noon and closes at 0200. Happy hour is 1800 – 2000. They were showing the Euro 2000 and Copa America soccer matches on the TV’s. They were also running a burger and beer special.
The only real issue I had is when I was told my scheduled flight was cancelled and I needed to extend 2 days. The front desk person told me I couldn’t because they were full. I went to my room to find another IHG hotel to stay in and found out the Holiday Inn Express – Airport was available for the 2 days. Pretty strange for being told the hotel was full. I booked the same room, but this time with dinner included. I also discovered that covered lunch also, a nice bonus surprise. This review covers both stays. There is construction next to the hotel, the opposite side from the airport, so book an airport view room.
I would like to commend the following for their exceptional service during my stay:
Front Desk: Peter, Jenifer, Naisa (don’t know if I spelled her name correctly)
Great Room: Leizl, Fatima, Raquamah (spelling?),Priya, Friday, Khagendro
Bar: The weren’t wearing name plates, but the 3 persons in the bar
Housekeeping: The entire 3RD floor cleaning crew. [Less]