I experienced exceptional service from the time I walked in the door. The Manager Sean, was extremely accommodating. I was there to attend a 2-day Project Management Seminar. I am a newlywed as of a
month, today. My husband brought me to the property, as we were planning to stay for both days. The seminar began at 8:30a and ended at 4:30p. Sean was kind enough to grant my husband an earlier than usual check-in time, which allowed me the ability to focus on my training, and not worry about my spouse waiting in the lobby for hours.
Sean, and the entire staff, were attentive to every request, and made our stay quite memorable. We enjoyed our visit, so much so, we extended our stay through the weekend!
We appreciate Sean's beneficence and customer service. IHG is definitely a prime choice hotel for us!
The Hawkins [Less]