Best location and great customer service.
This property has the best customer service compared to all the other hotels I've been to. Everyone is so helpful and very friendly.
My friend and I were in Hong Kong for vacation and to
celebrate my birthday last week. There was a welcome letter, fresh fruit, gift and a birthday cake when I entered my room. The birthday cake put a smile to my face. It was a very nice and sweet gesture from Intercontinental. The cake tasted delicious too. Thank you for that.
Housekeeping kept the room clean every day. Replenishing items throughout the day. The floor supervisor checked on us to make sure everything is okay with the room.
There was a complimentary smartphone in the room available for use. We used it mainly to google restaurants, search for directions and making local calls. Remember to erase the data from the phone before you check out.
We decided to try the buffet at Harbourside in the hotel. All you can eat seafood, extensive selection of different cuisines, and the dessert table was endless. I wished I had more room to try all the desserts, but the ones that I did try was delicious. Price for the buffet is higher compared to the buffet in the states. You get yummy foods and a great view of the harbor.
The infinity pool was smaller than I had anticipated, but it has a nice view of the harbor. Beware of mosquitoes though.
The spa was very nice. My friend treated me to a massage. The experience was very relaxing and a great way to end my trip.
If you stay at this hotel, make sure you book a room with a harbor view. It will be worth it. [Less]