I stayed in a suite, my expectations were met. Good customer service, clean and comfortable rooms, reasonably priced and good location.
Some negative points.
Toilet far is mounted far too high
up, my wife is 5'5" and her feet couldn't touch the ground.
Porter seemed a little stressed out and came across rude.
They ran out of bottled water in the room.
One out of the two TVs in our suite did not work but we didn't really have time to watch TV so it didn't bother us.
Overall I would still recommend this hotel highly. [Less]