Front desk Staff were extremely helpful and polite. Room was clean and up to date, with a nice office area. Mattress was firm and not too soft. Room was quiet and relaxing.[Less]
Good staff and services
In general the service is great. suggest to consider setup fast checkout process. As it take more than 10 minutes for checkout every time.[Less]
Very friendly and attentative staff.
I had been well looked after by the night staff when I was feeling unwell. Very considerate and attended to my needs with urgency. There was no inconvenience to them and they made feel comfortable.[More] Exceptional care & service![Less]
Need firmer pillows as an option.
It is hard to make sure a non-smoking room is truly a non-smoking room, this is due to the current smoking culture in China, but please do find a way to reinforce[More] it.[Less]
overall very good stay in a good environment we all needs, the Hotel is value for the money and I often stay there when I am in China[Less]
A Home Away From Home
By GK 1
I wrote a review for this hotel upon my return but I am surprised it was not published. In any event. I reserved 5 rooms for my collogues in October of this year. ( this was my second visit to this[More] hotel in 3 months) The rooms were ready upon arrival, All on the same floor. Staff Friendly, knowledgeable and very eager to help. I just read some reviews by other guests about the staff and the food quality. To them I will ask " are you sure you were in Crown Plaza Zhongshan Wing On City " ? I have travelled the world and stay in 4 plus stars hotels. I found this particular hotel reflecting the pride of ownership and the value for the money is above board.[Less]
Fabulous Stay over the weekend
Nice and professional receptionists and very comfortable environment to stay, harmonic lightings in rooms and soft but just the right tender of the mattress on bed. Very impressive and unforgettable.[Less]
The food range for buffet dinner is limited and same every time I stayed in the hotel. Given the limited food range, the cost of the buffet dinner does not offer good value.
A hotel that I stayed in[More] Zhuhai has buffet dinner fixed at RMB 238 [nett] for hotel guest included red wine [unlimited flow], lobsters, different kind of crabs, tiger prawns,.....
In addition to normal TV cable TV stations, the hotel also has free videos of latest movies in the menu selection for both English and Chinese movies.[Less]
Good for Platinum members
Hotel really tries hard. It succeeds.
They are a well oiled machine and staff are trained well. I do acknowledge that some western visitors may find the staff short, but that is genuinely not meant[More] to be put-offish.
Upgraded to a suite on arrival. Breakfast included. Staff in club lounge were very nice. All staff non-intrusive.
Breakfast was included as IHG Platinum member.
They helped me get a cab quickly to where I wanted to go because I was late.
Thank you. I will return.[Less]