Rooms were comfortable though not as large as we are used to and two people in a room can get in each others way.
Breakfast is excellent and a great start to the day. The evening meal was bland and[More] we felt later it was better to eat in town.
Staff are attentive and polite. Even the cleaning staff give greetings.
I think a bit overpriced but for a short stay it's a good hotel. Plenty of car parking as well.
Shuttle bus to Leiden train station, but limited in the times it runs, but useful for a quick getaway to Amsterdam (parking is horrendous in Amsterdam).[Less]
great staff and good meeting facilities
Friendly and helpful staff. Very good meeting facilities. The refreshments and offerings during the breaks are excellent i.e. fresh juices and smoothies!!![Less]
very nice hotel for families with children
good hotel. with nice playing areas for children.
25 min from the airport.
we took 2 connected room for a family of 5.[Less]
Quietest room ever
The air system is such that there is no noise to bother you and the room was absolutely the quietest room I have ever used.
Staff was helpful with directions and a tram or metro line was 200 paces[More] or less from the front door, 10 minutes to the city center on clean public transport that was reasonable and required no hassles with traffic.
There are even pocket parks to walk if you just want to stretch your legs one afternoon.[Less]
Customer service at its finest
This hotel staff knows how to take care of guests. The staff was always friendly, helpful and accommodating. Also, our room and all common areas were clean, comfortable and up-to-date. I was very[More] impressed with this hotel.[Less]
lovely hotel and staff. room was of a great standard. easy to find. forgot my plug adapter and staff lent me one with no issues. would come back here again.[Less]
Home away from Home
The personal attention from the hotel team combined with the luxury of a magnificent hotel makes my visits to Amsterdam so much more enjoyable. Thank you.[Less]
Charming hotel and staff
Lovely historic building but with all the latest facilities.
Great location overlooking the river.
Good double glazing and heavy curtains ensured a good nights sleep.
Really[More] friendly staff.
Great breakfast in the restaurant overlooking the river.
Would definitely stay again if we return to Amsterdam.[Less]
Loved how all staff were friendly and nice.
Lots of useful info about the city was provided at the front desk.[Less]