Pros; This hotel was spotless, as it should be due to it being relatively newly opened.
What made it stands out for us was how friendly and helpful the staff were, especially, Nathan, he was Fab!
What a lovely guy, he is a real asset to the company. Fun but still very professional. A breath of fresh air, compared to some reception staff I've had the misfortune of dealing with in other hotels over the years.
Cons; Breakfast became slightly manic, people trying to find somewhere to sit and having to wait for food to be replenished. It felt as if the kitchen staff couldn't keep up with demand.
Regarding a good night's sleep, I personally felt the duvet to be too heavy and warm. Even after turning heating down to minimum, I was still too warm, an addition of a sheet under the duvet would have given a choice to remove the duvet and leave the heating at a higher temperature which would have been a possible solution. Some people have trouble sleeping without being covered! Unfortunately for me, I'm one of those people and because of this, my nights sleep was poor. [Less]