I am a FREQUENT member of IHG hotels and so its the ONLY reason I booked this place. SO glad I did.
Its good to know that you can go to almost ANY major spot and find a hotel that you know and and
Rates (though high) are comparable given your placement, meals are included and the rooms are perfect.
Staff is nothing less than PROFESSIONAL here. I was checking in and they were dealing with both a recent power outage (yes.. you ARE in the Grand Canyon) and a irate customer. YES! Both were addressed with perfection and professionalism.
Rooms are perfect, food is perfect (though I wish they would change the menu sometimes) and service is top notch. WiFi is based on the ENTIRE area (they all share a single provider) but good.
STAY AND ENJOY! Well worth the rates! [Less]