This hotel is an older Motel, but is very clean and well maintained. It suffers from architectural limitations, such as the breakfast area is small and unable to accommodate each guest.
The hotel[More] is also on the final approach for aircraft landing at the airport. We were provided with a sufficient number of foam earplugs.
Those are the negatives. This hotel is very well maintained. The place is very clean and freshly painted, the beds are very comfortable. It is evident that the management works hard to maintain it. Everything in our room worked as expected.[Less]
Great service and cleanliness
We stayed here by chance and were very pleasantly surprised by the level of customer service provided by the front desk staff. They did all they could to make sure we enjoyed our stay.[Less]
Everything about it was clean and comfortable. That's why I try to stay at Holiday Inn Express whenever I travel.[Less]
808 SCU Graduation
By 808 SCU
Booked for Grandparents and Family in Santa Clara for SCU Commencement. Good due to proximity to campus, Cal Train Station and eating places.[Less]
Great customer service
When I requested that my room be cleaned it was done very well. Whenever I had a question with the front desk staff they were eager to accommodate[Less]
excellent bed and linens-ex. service, very quiet
Absolutely the best hotel stay we experienced on our trip. Couldn't have been more comfortable. Staff offered ex. service. We had two rooms, one a suite and one a bedroom for our family of three--all[More] was sparkling clean and beautifully appointed. The grocery room and game lending was appreciated. luggage cart would have been appreciated.[Less]
Straightforward Local 2 - 3 Star Hotel
The Crowne Plaza San Mateo is a simple, straightforward hotel. If you just need a solid room with quiet sleep this is fine. It's straight out of the 1990's though for decor and ambience (needs an[More] update).
Hotel gym is also very sparse.[Less]
This hotel was by far the best experience I have EVER had. From the bus driver Rick, to the food, to the cleanliness of the room, to the pool, to the front desk and being greeted and taken care of[More] so greatly. It was amazing.[Less]
Ring around the bath tub
Except for the ring around the bath tub everything went well during my stay at the Crowne Plaza. The hotel is obviously built from the 70s, though the overall up keeping has allowed the facilities to[More] be up to date.[Less]